Find all needed information about Cisco Support Levels Smartnet. Below you can see links where you can find everything you want to know about Cisco Support Levels Smartnet.
https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html
The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.
https://www.cisco.com/c/en/us/services/technical/smart-net-total-care.html
Smart Net Total Care provides award-winning hardware support to help manage risk, quickly resolve problems, and operate more efficiently. And with an entitlement to smart capabilities, you have more time to focus on business innovation while raising the bar on support services.
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/SMARTnet.pdf
Cisco will provide only technical support via TAC, access to Cisco.com and Software support for the Product and no Hardware replacement or onsite service will be performed. SMARTnet Onsite 24x7x2: • Two Hour Response for Remedial Hardware Maintenance, twenty-four (24) hours per day, seven
https://www.ithsc.com/ciscohardwaremaintenance/smartnet.php
Cisco SMARTnet and Support Levels SMARTnet is available in different service level agreements (SLA) from 8x5xNBD through to 24x7x2. The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover.
https://www.ithsc.co.uk/cisco-support/cisco-extended-warranty/cisco-smartnet/cisco-smartnet-total-care.php
SMARTnet Total Care is Cisco's extended warranty support product. Once you have purchased SMARTnet for your chosen device you can obtain support directly from Cisco. SMARTnet Total Care is available in various levels, each level provides extended support to the preceeding level.
http://www.trinito.com/SMARTnet.htm
Cisco SMARTnet product overview. Cisco SMARTnet is available in a range service level agreements (SLA) from 8x5xNBD through to 24x7x2. The first part of the description '8x5' and '24x7' refers to the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover.
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