Cisco Support Levels

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Cisco Smart Net Total Care Service - Customer Experience ...

    https://www.cisco.com/c/en/us/services/technical/smart-net-total-care.html
    Get basic hardware support with Cisco award-winning support at entry-level affordability. Migration Support Services (PDF) Mitigate risk as you migrate devices nearing their last day of support (LDoS) to new technologies. Maintain network continuity as you transition to new technology.

Service Descriptions - Doing Business With Cisco - Cisco

    https://www.cisco.com/c/en/us/about/legal/service-descriptions.html
    Service Descriptions. Services may be purchased directly from Cisco or through its authorized channels of resale. The corresponding service descriptions are posted in the tabs referenced below.

Cisco SMARTnet and Support Levels - ithsc.com

    https://www.ithsc.com/ciscohardwaremaintenance/smartnet.php
    Cisco SMARTnet and Support Levels. SMARTnet is available in different service level agreements (SLA) from 8x5xNBD through to 24x7x2. The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover.

What do those Cisco support part numbers mean? - Mostly ...

    https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
    · 24x7x365 Access to Cisco Connection Online for inventories, service contract access, products & services information, technical white papers, etc. · 24x7x365 Access to Cisco Technical Assistance Center (TAC) for access to all levels of industry leading technical support engineers · All Parts and Labor, if applicable,

Cisco SMARTnet support & maintenance contracts with all ...

    http://www.trinito.com/SMARTnet.htm
    The easiest way to obtain more information on each service level and obtain a quote for your device(s) is to use our Cisco SMARTnet calculator. The support calculator allows you find all the SMARTnet service levels applicable and available for any Cisco part number inputted, so you then can choose exactly what you need and not just what a sales ...

Smart Care Dashboard Cisco Services Guide

    http://media.gswi.westcon.com/media/ServicesGuide1.6.pdf
    Cisco SMARTnet Service – device level coverage Suitable for any size of business, with any number of Cisco devices, where the network is critical to mission critical. 1) Technical Assistance Center (TAC) 2) Advance hardware replacement FACT – TAC engineers have on average more than fi ve years technical support experience and more than 500

Solved: Difference between SmartNet Total Care,... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
    Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our solution experts who own your case from first call to resolution.

Cisco Meraki Customer Support & Documentation

    https://meraki.cisco.com/support/
    Cisco Meraki support engineers use real time web-based tools to securely and quickly diagnose and troubleshoot your network, providing the speed and service of an on-site visit without the hassle. The best support call is the one you don't have to make. ... Service Level Agreement.

Options - redirect to /support/packages Cisco Umbrella

    https://umbrella.cisco.com/support/options
    Cisco Umbrella is a cloud security platform. It's the first line of defense against threats and protects your users in minutes.

Cisco Umbrella Support

    https://umbrella.cisco.com/support
    Get a designated support expert and 24×7×365 support, anywhere in the world



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