Citrix Advantage Support

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Citrix Support Services and Resources - Citrix

    https://www.citrix.com/support/
    Citrix Technical Support earns the “Rated Outstanding Assisted Support Global” certification from Technology Services Industry Association for the 3rd year in a row. Citrix wins the NorthFace ScoreBoard Award SM for World Class Excellence in Customer Service for Support, Education, and Consulting three-years running.

Open a Citrix Support Case - Citrix

    https://www.citrix.com/support/open-a-support-case/
    Contact Support Try the automated troubleshooting tool Citrix Insight Services is a free tool from Citrix that analyzes your log files, profiles your virtualization environment and scans for hundreds of known issues. It's the same tool our support engineers use every day …

Citrix Support Product Matrix - Citrix

    https://www.citrix.com/support/product-lifecycle/support-product-matrix.html
    Active Legacy Support and/or Subscription Advantage agreements will be honored until the contract expiration date. Upon expiration date, the agreement will expire and customers may upgrade to Citrix Customer Success Services (CSS).. Note: Active Subscription Advantage or CSS is required to access Technical Support when using a preferred legacy agreement.

Citrix Product Subscription Advantage Eligibility Dates

    https://support.citrix.com/article/CTX111618
    217 rows · Citrix Product Subscription Advantage When you purchase a new Citrix product, your …

Citrix Support Program Overview - Citrix

    https://www.citrix.com/support/programs/
    Citrix Support Plans provide world class services to optimize your product portfolio and ensure the success and greatest return on your Citrix investment.

Cumulative Update 4 for XenApp and XenDesktop ... - Citrix.com

    https://support.citrix.com/article/CTX239250
    Apr 25, 2019 · Citrix recommends that you upgrade the LTSR components of your deployment to CU4. Download Permission. Permissions to download LTSR Cumulative Updates are based on valid Citrix Software Maintenance (or the functionally equivalent combination of Legacy Support and Subscription Advantage). For more information on eligibility and access, ...

Subscription Advantage does not support this product ...

    https://discussions.citrix.com/topic/382096-subscription-advantage-does-not-support-this-product-version/
    Feb 22, 2019 · Subscription Advantage does not support this product version Ask question x. Upvote if you also have this question or find it interesting. Learn more. 0; x. Follow, to receive updates on this topic. ... will i be able to use these licenses till that date? Will i be able to connect using citrix ICA sessions.



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