Find all needed information about Citrix Support Matrix. Below you can see links where you can find everything you want to know about Citrix Support Matrix.
https://www.citrix.com/support/product-lifecycle/product-matrix.html
Product Matrix. Refer to this table for product lifecycle dates. The Product Matrix table below provides information for Citrix products whose product lifecycle is governed by lifecycle phases.Product lifecycle milestones include Notice of Status Change (NSC), End of Sale (EOS), End of Maintenance (EOM) and End of Life (EOL).. The Product Matrix table below lists the lifecycle dates that have ...
https://www.citrix.com/support/product-lifecycle/support-product-matrix.html
Support Programs Matrix . Refer to this table for technical support product lifecycle dates. Citrix support agreements progress through three distinct lifecycle phases: End of Sale (EOS), End of Renewal (EOR) and End of Life (EOL). The matrix below provides information for legacy Citrix support …
https://www.citrix.com/support/
Citrix Technical Support earns the “Rated Outstanding Assisted Support Global” certification from Technology Services Industry Association for the 3rd year in a row. Citrix wins the NorthFace ScoreBoard Award SM for World Class Excellence in Customer Service for Support, Education, and Consulting three-years running.
https://www.citrix.com/support/product-lifecycle/
Citrix lets you choose the right technical support program for your needs, with options including free web-based tools, our extensive network of solutions providers and technical support directly from Citrix. The goal of Citrix support programs is to provide our customers with the tools and knowledge needed to identify any technical issue they ...
https://support.citrix.com/article/CTX104182
Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. Refer to Citrix Receiver Feature Matrix to see the latest client feature matrix.
https://www.citrix.com/support/product-lifecycle/legacy-product-matrix.html
When Citrix initiates a product or release through these lifecycle phases, an announcement is made on the Notice of Status Change (NSC) date and the Product Matrix table is updated to include the specific dates for End of Sales, End of Maintenance and End of Life for the specific product in question.
https://support.citrix.com/article/CTX131239
This matrix indicates supported configurations of Virtual Desktops (XenDesktop) and Provisioning Services with various hypervisor solutions. When Yes is listed for a combination, it means Citrix will provide technical support to assist with any issues encountered. Any known issues and requirements for certain combinations are indicated with notes.
https://www.citrix.com/support/programs/faqs.html
Citrix Technical Support provides a range of targeted response times depending on incident severity. We do not guarantee resolution or restoration times at any support level-with no exceptions.
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