Find all needed information about Citrix Support Model. Below you can see links where you can find everything you want to know about Citrix Support Model.
https://www.citrix.com/support/programs/
** For support on End of Life products, please see Extended Support. A separate contract is required. Certain products are not eligible. Program Terms: For complete overview of our Citrix Support services, benefits and guidelines, please review the Worldwide Support Services Guide.
https://www.citrix.com/support/
Citrix Technical Support earns the “Rated Outstanding Assisted Support Global” certification from Technology Services Industry Association for the 3rd year in a row. Citrix wins the NorthFace ScoreBoard Award SM for World Class Excellence in Customer Service for Support, ...
https://www.citrix.com/support/product-lifecycle/support-product-matrix.html
Citrix support agreements progress through three distinct lifecycle phases: End of Sale (EOS), End of Renewal (EOR) and End of Life (EOL). The matrix below provides information for legacy Citrix support agreements. For definitions of the various lifecycle dates, refer to Lifecycle Definitions.
https://www.citrix.com/support/product-lifecycle/product-matrix.html
Review individual Citrix XenServer LTSR Product Documentation for Operating System support information. Associated Microsoft Operating System support milestones apply (e.g. If Windows Server 2008 R2 SP1 Extended Support End Date is Jan 2020, then the Server OS Extended Support End Date predates the LTSR End of Life date.)
https://www.basvankaam.com/2016/11/08/citrix-support-a-new-model-a-new-hope-citrix-customer-success-services/
Nov 08, 2016 · About two weeks ago Citrix introduced part of their new support portfolio for 2017 and beyond, a.k.a. Citrix Customer Success Services. Starting January 1st 2017 customers will be able to purchase, or better said subscribe to (annually) a new support package named ‘Select’ (as part of the Customer Success Services) with two more packages following mid-2017 (June / July) referred to as ...
https://www.citrix.com/buy/licensing/product.html
* Unless otherwise noted above for a product, Citrix end-user license models are as follows: Under the User model, a “User” is an individual authorized by you to use any device(s) to access instances of the service through your assignment of a single user ID.
https://support.citrix.com/article/CTX122442
Citrix Systems, Inc. announces this notice of status change for several releases in the Citrix XenApp product line. The following table details the Citrix XenApp lifecycle milestones that are provided in accordance with the guidelines established by the Citrix Product Lifecycle Support Policy.
https://support.citrix.com/article/CTX122270
This article describes how to retrieve the model and serial number of NetScaler or NetScaler Gateway appliance from GUI and CLI. ... grep serial platform: NS7000 v1 6+2 ports by Citrix Inc. (BIOS unknown by 08/31/05), serial 7eebda28df9eb23c0ad1 platform: ... you can chat with a Technical Support agent about simple issues, ...
Citrix delivers people-centric solutions that power a better way to work by offering secure apps and data on any device, network or digital workspace.
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