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https://en.wikipedia.org/wiki/Consona_Corporation
Consona Corporation (formerly known as M2M Holdings Inc.) is a software company selling solutions [buzzword] to automate business critical tasks, ranging from marketing, service and support to planning and scheduling, material requirements planning (MRP), accounting, product configuration, and business intelligence. [citation needed]Company history ...Headquarters: Indianapolis, Indiana, United States
https://aws.amazon.com/marketplace/pp/Consona-Corporation-Knova-Knowledge-Management/B007I8OZTO
Knova, Consona's KCSSM Verified knowledge management platform, delivers a resolution workbench for customer-facing agents, a comprehensive support portal for customer self-help, a knowledge repository designed for rapid capture and easy editing, and a market-leading adaptive search and navigation system that provides easy access to all relevant ...
https://www.prweb.com/releases/consona/knova_solutions/prweb1412324.htm
Oct 01, 2008 · Consona CRM Features New Service and Support White Paper, Building Loyalty in a Web 2.0 World. ... (CRM) solutions for the enterprise, today announced that it has made available for download a free new service and support white paper. Written by KNOVA Solutions Architect Nitin Badjatia, Building Loyalty in a Web 2.0 World offers clear advice ...
https://www.prweb.com/releases/consona_connect/knowledge_management/prweb1477914.htm
Oct 15, 2008 · Encompassing key service and support functionality from Consona's Onyx and KNOVA applications, the Consona™ Knowledge Driven Support solution represents the market's most tightly integrated set of case and knowledge management features available to service and support operations.
https://www.aptean.com/solutions/
In today’s fast-paced, highly competitive economy, organisations don’t have time to waste with homegrown software, duplicative spreadsheets, and inefficient one-size-fits-all solutions. Aptean is on a mission to support your needs and industry challenges with tailored ERP, supply chain management and compliance solutions. Get In Touch
https://www.crunchbase.com/organization/knova-software
Dec 23, 2004 · Knova Software, Inc. engages in the design, development, marketing, and support of customer relationship management software applications and services that enable customer service organizations to resolve service requests. It primarily offers Knova Application Suite, including Contact Center, Self-Service, Forums, Field Service, and Knowledge Desk.Founded: 1991
The customer support at Aptean consistently spends a considerable amount of time and effort working with us to find solutions and improvements for our daily business needs. — Bethany Savage, Enterprise Process Analyst, SI Group
https://www.facebook.com/pages/Consona-Corporation/103766309661878
Consona Corporation. 129 likes. Consona Corporation is a software company selling solutions to automate business critical tasks, ranging from marketing,...
http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Consona-Acquires-SupportSoft's-Enterprise-Software-Group-53413.aspx
Apr 10, 2009 · Consona Acquires SupportSoft's Enterprise Software Group. In a move deemed by industry pundits as right on par with company strategy, Indianapolis-based CRM software company Consona Corporation entered a definitive agreement to acquire the enterprise software-related assets of SupportSoft, a Redwood City, Calif.-based support automation solution provider, in an all-cash …
https://www.businesswire.com/news/home/20070314005839/en/Consona-Corporation-M2M-Holdings-Closes-Acquisition-KNOVA
Mar 14, 2007 · KNOVA is Consona ’ s sixth ... of both products will be served by dedicated, product-specific account management, development, customer support, and professional services teams. “ …
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