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https://www.ibm.com/support/knowledgecenter/en/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bu22180_.htm
Contacting IBM Software Support. IBM® Software Support provides assistance with product defects. Before you contact IBM Software Support, you must ensure that your company has an active IBM software subscription and support contract, and that you are authorized to submit problems to IBM. The type of software subscription and support contract ...Author: Karen C
https://www.ibm.com/support/knowledgecenter/SSNW2F_5.5.0/com.ibm.p8toc.doc/contacting_support.htm
Before you contact IBM Software Support, your company must have an active IBM software subscription and support contract, and you must be authorized to submit problems to IBM. The type of software subscription and support contract that you need depends on the type of product you have. For information about the types of available support, see ...
https://www.ibm.com/support/knowledgecenter/SSWSR9_11.6.0/com.ibm.pim.trb.doc/pim_tsk_ts_contactingsupport.html
When contacting IBM Software Support it is important to understand what support is available through IBM: Specific product questions: If you have been trained on the product, you can submit specific questions or concerns. Defect support: The analysis and necessary work required to resolve a product defect or provide a workaround.
https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.0.0/com.ibm.mq.tro.doc/q040460_.html
Follow the steps in this topic to fully describe the problem and contact IBM Software Support.. If the problem that you submit is for a software defect or for missing or inaccurate documentation, IBM Software Support might create an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail.
https://www.ibm.com/support/knowledgecenter/SS8JFY_9.2.0/com.ibm.lmt.doc/Inventory/probdet/ts_contacting_support.html
Define the problem, gather background information, and determine the severity of the problem. For help, see Contacting Software Support in the Software Support Handbook.; Gather diagnostic information. Submit your problem to IBM Support in one of the following ways:
https://www.ibm.com/support/knowledgecenter/en/SSEPGG_11.1.0/com.ibm.db2.luw.admin.trb.doc/doc/t0053716.html
Note: If you require support for any IBM product that is packaged as part of the Db2® pureScale® software stack, then open a service request or problem management record (PMR) for the IBM® Db2 pureScale Feature.Opening a PMR for the Db2 pureScale …
https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/bu22180_.htm
Contacting IBM Software Support. IBM® Software Support provides assistance with product defects. About this task. Before you contact IBM Software Support, you must ensure that your company has an active IBM software subscription and support contract, and that you are authorized to submit problems to IBM. The type of software subscription and ...
http://publib.boulder.ibm.com/tividd/td/ITAOzOS/SC23-7983-00/en_US/HTML/GLO_AGTUG85.htm
Contacting IBM Software Support. IBM Software Support provides assistance with product defects. Before contacting IBM Software Support, your company must have an active IBM software maintenance contract, and you must be authorized to submit problems to IBM.
https://publib.boulder.ibm.com/tividd/td/IWSAM/GI11-4082-00/en_US/HTML/RELMASTR14.htm
Contacting IBM Software Support. IBM Software Support provides assistance with product defects. Before contacting IBM Software Support, your company must have an active IBM software maintenance contract, and you must be authorized to submit problems to IBM. The type of software maintenance contract that you need depends on the type of product ...
https://publib.boulder.ibm.com/tividd/td/TWS/SC32-1263-00/en_US/HTML/EQQR1MST17.htm
The guide provides information about how to contact IBM Software Support, depending on the severity of your problem, and the following information: Registration and eligibility Telephone numbers and e-mail addresses, depending on the country in which you are located
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