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https://www.providesupport.com/blog/customer-diversity/
Nov 19, 2014 · Customer Diversity. The world is getting smaller. Nations and communities are becoming more diverse. Due to advances in communication, the spread of e-commerce and the ease of travel, many businesses today can expand to cross cultural and geographic boundaries.
https://www.prismdiversity.com/downloads/Providing-Outstanding-Service-Across-Cultures.pdf
my book Multicultural Customer Service: Providing Outstanding Service Across Cultures, I list fifty ways culture influences us. Cultural Programming and Traps We are culturally programmed. We respond, react and interact with each other based upon our culture. We interpret and translate our cultural programming in
https://www.callearning.com/blog/2012/06/5-best-practices-for-serving-diverse-customers/
Jun 21, 2012 · 5 Best Practices for Serving Diverse Customers. Jun 21, 2012. Good customer service means different things to different people. Here are 5 ways to develop your cultural competency for customer service, and have a greater opportunity to attract and …
http://www.wealthindiversity.com/customer.html
Achieving Excellent Customer Service Requires Cultural Competence. One thing I know: the only ones among you who will be really happy are those who will have sought and found how to serve. - Albert Schweitzer. As diversity among the U.S. population increases, so does the need for culturally competent service.
http://wwmr.us/wp/courses/customerservice/unit2/unit2-3/
Read-Along-Audio WORKING WITH DIVERSE CUSTOMERS Steven R. Van Hook, PhD Customer Diversity Whether you are working in a customer service calling center serving a global audience, or staffing the customer service desk in a neighborhood retail store, you will most certainly be working with a wide mix of customers. You will encounter different languages, cultural … Continue reading Unit 2.3 ...
http://www.oracle.com/us/support/library/customer-support-security-practices-069170.pdf
Global Customer Support Security Practices: 7 October 2019 Page 2 of 9 IV. My Oracle Support My Oracle Support is Oracle’s key web-based service for providing interactions with GCS for Oracle programs and hardware, including SR access, knowledge search/browse, support communities and technical forums.
https://relate.zendesk.com/education/follow-sun-provide-great-global-support/
Going for global support. There are more than a few ways to provide the support your customers need, and if you’ve decided to take the leap and provide global support, you need to be prepared to follow through on that service level agreement. Whether you state 24/7/365 availability or something more limited, you’ve got to be there.
https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
Jan 07, 2020 · This page provides phone numbers of Microsoft customer service. Skip to main content. Microsoft. Microsoft Support. Office ... Global Customer Service phone numbers. Content provided by Microsoft. Applies to: General. Select Product Version. To find a customer service phone number in your country, please click a region and find your country. ...
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