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https://www.rsa.com/content/dam/en/terms/custom-application-support-agreement-for-rsa-products.pdf
custom application support agreement for rsa products ***important*** this custom application support agreement ("cas agreement") is effective as of the date of execution of the applicable ordering document making reference to this cas agreement. any and all references to "customer" shall be deemed to mean the customer set
https://www.contractedge.com/software-maintenance-agreement/
What the Maintenance Agreement Protects The Custom Software Maintenance and Support Agreement protects your rights over the term of the engagement with your client. It establishes the length of the engagement, the level and hours of support and maintenance for which you are responsible, and any software updates or enhancements you agree to provide.
https://seqlegal.com/free-legal-documents/software-support-agreement
Software support agreement (basic) A simple agreement covering software support including updates and upgrades. Software support agreement (standard) An extended version of the basic agreement, with more optional provisions. Software support agreement (premium) A very flexible software support agreement, with many optional provisions.
https://docs.genesys.com/Special:Repository/GenesysCustomApplicationSupportProgram_Guide-v321-clean.pdf?id=da513a84-2155-42ef-9637-a90e9fef6f8b
The Custom Application Support Agreement details the extent to which equipment and third-party applications may be used with the service. In general, if a customer uses any software and hardware not provided by Genesys, or not specified by Genesys in writing to be compatible with the service (“non-supported items”), the customer will be ...
https://www.salesforce.com/company/legal/agreements/
Chatter.com Agreement Commerce Cloud Premier Success Plan Commerce Cloud Signature Support Plan Contractual Restrictions for Consumer Goods Cloud Retail Execution Services Contractual Restrictions for Sales Cloud, Service Cloud, and Sales & Service Cloud (CRM) Contractual Restrictions for Quip Services Data Assessment Agreement Data.com Master ...
https://www.rsa.com/content/dam/en/terms/custom-application-support-agreement-for-rsa-products.pdf
Custom Application Support, the terms and conditions of this CAS Agreement shall govern. This CAS Agreement is a legally binding document between you (meaning the individual person or the entity that the individual represents that is receiving the custom application support ("Customer…
https://docs.genesys.com/Special:Repository/GenesysCustomApplicationSupportProgram_Guide-v321-clean.pdf?id=da513a84-2155-42ef-9637-a90e9fef6f8b
The Custom Application Support Agreement details the extent to which equipment and third-party applications may be used with the service. In general, if a customer uses any software and hardware not provided by Genesys, or not specified by Genesys in writing to be compatible with the service (“non-supported items”), the customer will be ...
https://www.contractedge.com/software-maintenance-agreement/
When to Use the Custom Software Maintenance Agreement This Agreement governs the relationship between a Consulting Firm that maintains and supports custom software and its Client. A new software maintenance contract should be generated whenever you provide ongoing software maintenance and support services for software you have developed.
https://seqlegal.com/free-legal-documents/software-support-agreement
Support agreement contentsThe key provisions of this template, and some of the questions they try to answer, are highlighted below.Support services - What standards must the support services meet? Must they be provided in accordance with an SLA? If yes, what are the relevant service levels? Does the service provider have the right to suspend the services in the event of late payment?Customer ...
https://corporate.findlaw.com/contracts/operations/software-maintenance-and-technical-support-agreement-sagent.html
Software Maintenance and Technical Support Agreement - Sagent Technology Inc. SAGENT TECHNOLOGY, INC. [SAGENT LOGO] SOFTWARE MAINTENANCE AND TECHNICAL SUPPORT AGREEMENT Sagent Technology, Inc. ('Sagent') will provide the Support Services listed below for the Software and the two contacts ('Designated Contacts') named by Customer on page 3 of this agreement.
https://www.techdonut.co.uk/sites/default/files/sample_it_support_agreement.pdf
Example IT support agreement About this document This document is an example IT support agreement between a small business and an IT support company. Check the ‘IT Donut advice’ boxes for explanations of each area of the agreement. Usage This sample agreementhas been produced by The IT Donut (www.itdonut.co.uk) and Abussi
https://www.appinf.com/legal/TAST.pdf
Technical Assistance and Support Services Agreement (Version 1.19) 6/11 H. Entire Agreement. This Agreement, including its Attachments, constitutes the sole and entire agreement of the parties with respect to the subject matter hereof and supersedes any prior oral or written promises or agreements.
https://www.techrepublic.com/resource-library/downloads/sample-service-level-agreement-for-application-support/
Consulting firms that provide support to their clients use service-level agreements to make sure both sides get what they need. This SLA template, updated in November 2003, can be used to hammer ...
https://www.salesforce.com/company/legal/agreements/
Customer agreements and user terms for products and services Master Subscription Agreement Master Subscription Agreement; ... Chatter.com Agreement Commerce Cloud Premier Success Plan Commerce Cloud Signature Support Plan Contractual Restrictions for Consumer Goods Cloud Retail Execution Services Contractual Restrictions for Sales Cloud, ...
https://redmondmag.com/articles/2015/06/22/windows-server-2003-support.aspx
Organizations faced with Windows Server 2003 upgrade issues and considering Microsoft's Custom Support Agreements (CSAs) to tide them over got some independent guidance this month.
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