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https://peterstark.com/services/training/employee-training/technical-support-professionals/
The experience your customers have with technical support professionals will be a deciding factor in whether or not they do repeat business with your organization. Our technical support customer service program for those providing phone and email support in a highly technical field goes way beyond creating a satisfied customer and focuses on building a loyal customer.
https://www.helpscout.com/playlists/customer-support-skills/
Playlist Customer Support Skills Essential skills for customer service and technical support professionals, and improve your results. Support tips, tools and guides for handling tricky customer service scenarios and growing your support career.
https://servicestrategies.com/training/individual-development/support-professional/
Technical Support Training and Certification The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today’s support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution.
https://www.helpscout.com/helpu/customer-support-tools-resources/
A comprehensive list of customer service tools and resources for support professionals to build on their knowledge and connect with others in the field. ... Formerly UserConf, this was the first conference geared exclusively toward modern customer support professionals. 17. ... lists customer support work among its non-technical job listings ...Author: Emily Triplett Lentz
http://www.donnaearltraining.com/services/for-technical-professionals/
Customer Service Savvy for Technical Professionals We teach customer service best practices and how to’s for successfully supporting users and customers. In this specialized training, technical professionals will master how to: Provide more efficient and effective customer support
https://www.cardiovascular.abbott/us/en/hcp/resources/customer-service/technical-support.html
Home > Healthcare Professionals > Resources > Customer Service > Technical Support. TECHNICAL SUPPORT. EXPERT TECHNICAL SUPPORT. We are proud of the quality of our products and services, and remain committed to providing exceptional support and assistance to our customers across the globe. ... Customer Service & Technical Support: 24 Hour ...
The Association of Support Professionals Top 10 Support Web Sites was a great process for our team to work through. Along with being a great opportunity to showcase the work of the many teams that contribute to our online support experience, the submission process itself helped in along some very well defined dimensions, where we stood among our peers.
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