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https://www.process.st/customer-service-processes/
Sep 19, 2018 · SOPs simplify customer support training and empower new employees. Standard operating procedures allow you to train new customer support agents faster and more effectively. When SOPs are the foundation of training, new support employees don’t have to merely rely on what they heard and saw during the onboarding process. Instead, they learn ...
https://www.process.st/customer-support-process/
Jan 12, 2016 · The tone of voice: Process Street isn’t Microsoft, a telecom service or a company that puts its customers through a labyrinthine trial to get a response from a support agent.We’re a customer-centric startup with a friendly, helpful tone and a drive to close the gap between our customers and ourselves.That’s reflected in how we talk to our customers, too.
https://creately.com/diagram/example/geu4qzpa5/Support%20Process%20-%20Swimlane
Support Process Flowchart is a great way to illustrate Incident Management Process Flow. This Support Flow Chart is drawn in Creately. Many more Support Process Example diagrams are available in Creately Templates. --You can edit this template and create your own diagram. Creately diagrams can be exported and added to Word, PPT (powerpoint ...
http://www.thomholland.com/customer-service-guide/
Jan 23, 2012 · Here are a few insights into how you can improve your company’s customer service capabilities. Keep in mind that your support process need to fit into your marketing and sales process. Layout your ideal customer service process. The first thing you’ll need to do is layout your ideal customer service process.
https://creately.com/diagram/example/hx0s15j31/Tech%20Support%20Process
A Flowchart showing Tech Support Process. You can edit this Flowchart using Creately diagramming tool and include in your report/presentation/website.
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