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https://pe.usps.com/CustomerSupportRuling/Index
154 rows · Customer Support Rulings. We created Customer Support Rulings (CSRs) to help Postal Service employees and customers use the information in Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM). The CSRs provide examples of specific mailpieces and an analysis of how our mailing standards are applied.
https://pe.usps.com/text/csr/PS-352.htm
This Customer Support Ruling (CSR) provides examples of delivery address placement on flat-size enveloped, polywrapped, and card-type pieces. This CSR also provides examples of delivery address placement on flat-size bound or folded pieces.
https://www.udemy.com/course/customer-service-decision-making-assertiveness/
The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program. First part is the The Customer Service Foundation Program which focuses on the fundamentals, general knowledge, terminology and basic concepts used in Customer Service.3.1/5(2)
https://www.customerthermometer.com/customer-service/customer-service-trends-in-2019/
89%of service decision makers say the experience a customer has with a mobile worker is a reflection of their brand. 80%of service decision makers say they provide mobile workers with the technology and resources they need to do their jobs well. These are some …
http://customerthink.com/10-must-have-customer-service-skills-and-how-to-identify-them/
Apr 23, 2017 · image source: Helprace If you’ve ever hired for a customer service position, you know how important it is to settle on the right candidate. And since customer service employees are the face and voice of your brand, it’s definitely something that you can’t afford to get wrong.Author: Vitaliy Verbenko
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