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https://en.wikipedia.org/wiki/Business_support_system
Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers.. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). BSS and OSS have their own data and service responsibilities.
https://www.hitachivantara.com/en-us/services/customer-support.html
Take Support to the Next Level With Personalized, Value-Added Services. Flexible and tiered, our Preferred Customer Services portfolio is designed with your needs in mind. Our goal is to save you time, help you control costs, and accelerate responses to your unique business requirements.
https://www.investopedia.com/terms/c/customer-service.asp
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. ... in addition to email and live chat services.
https://gethuman.com/phone-number/Wikipedia
Over the last 18 months, 1,692 customers like you have come in search of a phone number for Wikipedia and helped us confirm they don't have one. Common reasons that people try to call Wikipedia customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service ...
https://en.wikipedia.org/wiki/Customer_service_advisor
Customer service representatives (CSRs), customer service advisors, or customer service associates (CSAs) interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Qualifications include …
https://www.educba.com/customer-support/
Why customer support is important? Many companies consider customer satisfaction as a marketing jargon which measures how the products and services of a company can meet or exceed customer expectation. Customer satisfaction is important because it provides business owners and marketers with the metric to manage and improve the business.
https://www.salesforce.com/products/service-cloud/what-is-customer-service/
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
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