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https://www.salesforce.com/blog/2013/02/long-term-customer-service-strategies.html
Feb 28, 2013 · Customer wants and needs — they must be considered at every step. The goal of any service strategy should be to systematize — to institutionalize — a customer service program that’s well established, for the long term, in the culture of the company. 3 effective, long-term customer service strategies
https://simplicable.com/new/customer-service-improvement-plan
Jan 15, 2018 · An customer service improvement plan is an action plan to improve customer experience.This can be developed for an organization, team or individual to improve results such as customer satisfaction.The following are illustrative examples of a customer service improvement plan.
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