Find all needed information about Data Mining For Customer Service Support. Below you can see links where you can find everything you want to know about Data Mining For Customer Service Support.
https://www.sciencedirect.com/science/article/pii/S0378720600000513
In traditional customer service support of a manufacturing environment, a customer service database usually stores two types of service information: (1) unstructured customer service reports record machine problems and its remedial actions and (2) structured data on sales, employees, and customers for day-to-day management operations.Cited by: 262
https://www.researchgate.net/publication/222532116_Data_mining_for_customer_service_support
A data mining process, based on the data mining tool DBMiner, was investigated to provide structured management data for decision support. In addition, a data mining …
https://www.sciencedirect.com/science/article/abs/pii/S0378720600000513
A data mining process, based on the data mining tool DBMiner, was investigated to provide structured management data for decision support. In addition, a data mining technique that integrates neural network, case-based reasoning, and rule-based reasoning is proposed; it would search the unstructured customer service records for machine fault ...Cited by: 262
https://www.semanticscholar.org/paper/Data-mining-for-customer-service-support-Hui-Jha/667542d91ed15745247010d91465b50e3062ff76
A data mining process, based on the data mining tool DBMiner, was investigated to provide structured management data for decision support. In addition, a data mining technique that integrates neural network, case-based reasoning, and rule-based reasoning is proposed; it would search the unstructured customer service records for machine fault ...
https://www.deepdyve.com/lp/elsevier/data-mining-for-customer-service-support-0Im1dx1QIt
Oct 01, 2000 · A data mining process, based on the data mining tool DBMiner, was investigated to provide structured management data for decision support. In addition, a data mining technique that integrates neural network, case-based reasoning, and rule-based reasoning is proposed; it would search the unstructured customer service records for machine fault ...
http://isiarticles.com/bundles/Article/pre/pdf/21003.pdf
apply data mining techniques to extract knowledge from the database to support two kinds of customer service activities: decision support and machine fault diagnosis. A data mining process, based on the data mining tool DBMiner, was investigated to provide structured management data for decision support.
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