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https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Tech support scams are common. In 2017, the FTC received more than 150,000 reports about these scams from people like you. Add your voice. Report tech support scams to the FTC. Now that you know how to recognize a tech support scam, share what you learned with someone you know. You might help them avoid a tech support scam.
https://www.dreamhost.com/blog/5-dos-and-donts-of-dealing-with-tech-support/
Jul 12, 2013 · It’s possible that the issue is outside the scope of our support. For example, a faulty WordPress plugin update isn’t something we can troubleshoot for you).But we can help you get back on track! DreamHost tech support is made up of people who honestly want to get you back up and running, and have fun solving weird problems.
https://www.techrepublic.com/blog/10-things/10-signs-that-you-arent-cut-out-to-be-a-support-tech/
The role of support tech is ideal for some people--but it might not be the best choice for others. ... dealing with user-perceived issues as with genuine technical problems. On the other hand, if ...
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