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https://www.its.msstate.edu/support/desktop/
Information Technology Services (ITS) provides varying levels of desktop computer support for faculty, staff, students, and retired employees actively engaged in University business. Basic support includes phone and email-based assistance for routine technical problems and questions. More comprehensive support is available to departments for University-owned computers. The following principles ...
https://www.techopedia.com/definition/2645/computer-support
Computer support is the process of providing diagnostic, troubleshooting, maintenance and repair services to a computer or similar device. It allows end users to seek and receive specialized computer maintenance and management services, either locally from their home/office or remotely via the Internet. Computer support differs from technical ...
http://met-networks.com/whats-the-difference-between-help-desk-and-desktop-support/
Desktop Support deals with end users and office equipment, this service would include break-fix and limited technical guidance and support, usually offered remotely, to support and fix any software related issues on a users’ computer and the company’s networks, phones and printers.
https://simplicable.com/new/it-services
Jan 24, 2018 · The definition of IT services with examples. IT services are technology functions that are offered with support and management. This allows customers to use information technology without managing complexities such as maintenance, security, scalability and resilience. IT services may be offered by internal teams or external partners.
https://www.quora.com/What-does-Desktop-Support-mean
Desktop Support is one aspect of the broader family of topics collectively known in most enterprises these days as "IT Service Management". Support requests can first generally be divided into "incidents" (something went wrong) and "service reques...
https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
https://www.abs-inc.com/it-services/desktop-management/
Over the years we have acquired the practical experience of designing, implementing and managing help desk as well as on-site and remote desktop support operations for over 50,000 users in North America. We leverage these desktop support services, knowledge and expertise to drive improvements and efficiencies for our clients.
https://www.mbaskool.com/business-concepts/marketing-and-strategy-terms/13816-support-services.html
Definition: Support Services. An activity required for successful execution of a product or program or process is known as Support service. The support services are managed by a separate department. It is extremely important for any organization to have good support services to succeed in their business. Support services are important for the ...
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