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https://www.techopedia.com/definition/9675/technical-support-tech-support
There are a few key types of technical support: Time and Material: This type of support is common in the tech industry. Managed Services: This is usually given to large-scale customers rather than individual consumers. Block Hours: This is a prepaid support system where the customer pays for a ...
https://dictionary.cambridge.org/us/dictionary/english/technical-support
technical support meaning: 1. an advice service provided, usually over the phone, to help people who have problems using a…. Learn more. Cambridge Dictionary +Plus
https://searchcustomerexperience.techtarget.com/definition/customer-service-and-support
Dec 01, 2018 · Customer service and support teams interact with consumers on an as-needed basis, using various chat channels such as phone, website chat applications and social media messaging. Support teams are available to provide technical assistance with products, while service teams are focused on the customer experience.
https://www.definitions.net/definition/Technical%20Support
Technical support or tech support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods.
https://www.definitions.net/definition/technical+support
Definition of technical support in the Definitions.net dictionary. Meaning of technical support. What does technical support mean? Information and translations of technical support in the most comprehensive dictionary definitions resource on the web.
http://www.businessdictionary.com/definition/technical-support.html
Definition of technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. ...
https://www.gartner.com/en/information-technology/glossary/software-support-services
Software support services are generally technical support or break/fix services that are delivered for specific software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support.
https://study.com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing.html
Customer service is a series of activities designed to enhance the level of customer satisfaction. Good customer service should provide a …
https://techterms.com/definition/technologyservices
Technology services are, not surprisingly, services that involve technology. These include information technology, or IT , services, such as technical support, computer networking , systems administration, and other services. Common Internet services, such as Web hosting , e-mail , and social networking websites also fall under the scope of ...
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