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https://www.dell.com/downloads/global/services/prosupport/en/mission_critical_prosupport.pdf
You can choose from 2-, 4- or 8-hour onsite parts and or labor. Rely on Dell’s proven and reliable Critical Situation Process to get you back up and running fast. kEY FEATURES OF DELL PROSUPPORT MISSION CRITICAL OPTION • Onsite Response – 2-Hour, 4-Hour or 8-Hour onsite service1 with 6-hour hardware repair available 24x7, including
https://www.dell.com/en-us/work/shop/servicesforsmallbusiness/cp/servicesforsmallbusiness
Learn about Dell's Services for Small Businesses including support and deployment as well as managing your warranty. Maximize business productivity with IT support experts. Learn about Dell's Services for Small Businesses including support and deployment as well as managing your warranty. Maximize business productivity with IT support experts.
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Dell EMC ProSupport Enterprise Suite professional IT support helps reduce IT complexity and control costs. ... preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce support issues and improve performance. ProSupport . ... 24-hour response time;
https://itprice.com/dell-price-list/prosupport%20mission%20critical%204%20hour%20onsite%20service.html
101 rows · Check PROSUPPORT MISSION CRITICAL 4 HOUR ONSITE SERVICE price from …
https://community.spiceworks.com/topic/81600-dell-pro-support-for-it
Nov 11, 2009 · Yeah, its the only way you are going to get 7x24 support, so it is kind of necessary for servers, but not for desktops or laptops IMO. I don't go with the Mission Critical option even on my critical servers though. I go with 4 hour 7x24 Non mission critical Pro Support. I could never get a clear answer on exactly what Mission Critical gives you.
https://in.answers.yahoo.com/question/index?qid=20131031204411AAyhTzi
Oct 31, 2013 · The 4-Hour 7x24 Onsite Service is only available for our business customers. Under this warranty the customers are provided normal technical assistance and if any hardware issue is there the technician is sent within 4 hours to replace the parts. The Pro Support: =>7x24 Expert Center phone and online support
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