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https://www.dell.com/downloads/emea/services/ie/en/nbd.pdf
Dell’s Next Business Day On-Site Service (NBD)* can place a Dell-certified engineer at the customer’s location the following business day, after completion of telephone-based troubleshooting when a Dell technician accepts and logs a system fault call before 17:00 Monday-Friday**, subject to parts availability.
https://www.dell.com/downloads/ap/services/ServicesAgreement/7.pdf
Dell’s Next Business Day On-Site Service (NBD)** can place a Dell-certified engineer at the customer’s location the following business day, after completion of telephone-based troubleshooting when a Dell technician accepts and logs a system fault call before 17:00 local …
https://www.staples.com/3-Year-Dell-ProSupport-Plus-Next-Business-Day-Onsite-400-999-99/product_2768781
Get free shipping on your qualifying orders of 3 Year Dell ProSupport Plus: Next Business Day, Onsite, $400 - $999.99.Brand: Dell
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Dell EMC ProSupport Enterprise Suite professional IT support helps reduce IT complexity and control costs ... Optional onsite parts and labor responses. ProSupport One for Data Center ... of service requests from August 2017 to August 2019 for Dell EMC Storage and Data Protection products comparing service requests for products with ProSupport ...
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
Dell ProSupport Premium hardware and software support available around the clock, 24x7x365. • Single point of accountability with highly-trained experts. • Next Business Day onsite service with optional parts and labor response. • Third party collaboration for hardware and software. • Escalation management with customer-set severity ...
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