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https://www.dell.com/learn/us/en/04/shared-content~services~en/documents~basic-hardware-support.pdf
Basic Hardware Service provides technical support options, service parts and related labor services to repair and or replace defect in workmanship occurring within the hardware warranty period applicable to Customer Supported Product.
https://www.dell.com/learn/us/en/98/services/warranty-support-services
Basic Warranty Service If your system encounters an issue covered by Dell’s Limited Hardware Warranty* and that issue cannot be resolved remotely, this service offers a Mail-In Repair Service (customer provides box and Dell pays shipping) for defects in materials and workmanship in your PC.. Dell Consumer Hardware Service Agreement (for 10–14 Day Mail-in Service After Remote Diagnosis ...
https://www.dellemc.com/en-us/services/support-services/index.htm
Premium Support Plus offers the most features in one plan for your Dell PCs. Support when you need it, and step-by-step help when you want it. 24x7 access to expert hardware and software support; Personalized help with software for complex issues; Help with …
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
Whether you have Dell hardware or mixed vendors, protect your investments with our simple yet flexible approach. Basic Hardware Service Hardware repair and replacement during local business hours. The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365.
http://www1.ca.dell.com/content/topics/reftopic.aspx/gen/en/hardware_tech_support?l=en
Dell's unique storage support line is designed to help ensure customers get the expert advice needed to keep their storage systems fully operational. This service supplements Dell's toll-free hardware support line that provides troubleshooting assistance and diagnostics of any Dell hardware.
https://www.dellemc.com/en-us/services/deployment-services/index.htm
Trust our experts to lead deployments from basic hardware installations through planning, configuration and complex integrations. Deployment Services. Featured Services. ... Realize the full value of your Dell and Dell EMC products with our support and deployment technologies. Learn More. Dell …
http://i.dell.com/sites/doccontent/shared-content/services/en/Documents/basic-hardware-support.pdf
consider contacting Dell technical support service through instant online chat or e-mail available at www.support.dell.com. Telephone-Based Resolution: Basic Hardware Service Technicians (“Dell Technicians”) are available by telephone during local business hours Monday-Friday, excluding local national holidays.
https://community.spiceworks.com/topic/1982823-prosupport-vs-prosupport-plus
Apr 10, 2017 · Anyone have thoughts on Dell ProSupport vs ProSupport Plus? Looking at the comparison chart, it looks like the only applicable difference to most SMB customers would be accidental damage, which for servers is going to amount to power surges.
http://i.dell.com/sites/csdocuments/Legal_Docs/en/us/basic-hardware-service-commercial-sd-en.pdf
contacting Dell technical support service through instant online chat or e-mail available at www.support.dell.com. Telephone-Based Resolution: Basic Hardware Service technicians (“Dell Technicians”) are available by telephone during local business hours, excluding local national holidays. Local telephone support numbers
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