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https://www.reddit.com/r/sysadmin/comments/9wid5u/dell_pro_support_vs_basic_hardware_support/
I was hoping to get some opinions about Dell Pro Support vs. Basic Hardware Support, under some atypical circumstances. Typically I would go with Pro Support for the on site service, since it frees my time up for other things.
https://www.dell.com/learn/us/en/vn/service-contracts-support-services
Support Services provide technical support and instructions on how to request a warranty repair or replacement due to a manufacturing defect on certain Dell products. U.S. and Canadian customers may review Dell's limited Dell-branded hardware warranty. For customers in Mexico, Central and South America, please consult your country or region ...
https://www.dell.com/learn/us/en/05/services/support-services-dell-prosupport-plus
The systems supporting them need more than break/fix support — they need automated, proactive, and predictive measures to get ahead of problems before they happen. ProSupport Plus is the answer. ... **Payment solutions provided and serviced by Dell Financial Services L.L.C. or its affiliate or designee (“DFS”) for qualified customers ...
https://www.dell.com/community/PowerEdge-Hardware-General/Warranty-Differences-Prosupport-vs-Onsite-Service-After-Remote/td-p/5115619
ProSupport 4 hr and Next Business Day (NBD) cover both hardware and software support for your Dell server. The difference is the response time depending on the availability of spare parts and some times weather. Typically for ProSupport 4 hr, you will expect your spare parts or onsite technician to your business site within 4 hours whereas same ...
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce support issues and improve performance. ProSupport . Download ProSupport for Enterprise datasheet. Keep your hardware and software running smoothly. Maximize productivity by leveraging Dell EMC skill ...
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
Whether you have Dell hardware or mixed vendors, protect your investments with our simple yet flexible approach. Basic Hardware Service Hardware repair and replacement during local business hours. The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365.
https://community.spiceworks.com/topic/1982823-prosupport-vs-prosupport-plus
Apr 10, 2017 · Anyone have thoughts on Dell ProSupport vs ProSupport Plus? Looking at the comparison chart, it looks like the only applicable difference to most SMB customers would be accidental damage, which for servers is going to amount to power surges.
https://www.dell.com/downloads/global/services/prosupport/en/global_dell_basic_service_datasheet.pdf
Dell’s Basic Service delivers reliable support for your hardware repair and replacement requirements. Work with local support professionals at Dell-designated call and repair centers that repair or replacement, plus parts and labor. Dell Basic Warranty Services include: •Reliable support for products in non-critical business and home ...
https://www.reddit.com/r/sysadmin/comments/6xvw14/dell_prosupport_vs_prosupport_plus/
Dell ProSupport vs ProSupport Plus. I'm going to get several Dell Optiplex 3050s. Reading through some other threads, it seems like Pro Support is way better than the Basic Support warranty the desktop comes with. Now I'm trying to figure out if ProSupport Plus is way better than ProSupport, since it's not too much of a price jump, but since I ...
https://www.dell.com/en-us/work/shop/servicesforsmallbusiness/cp/servicesforsmallbusiness
Learn about Dell's Services for Small Businesses including support and deployment as well as managing your warranty. Maximize business productivity with IT support experts. Learn about Dell's Services for Small Businesses including support and deployment as well as managing your warranty. Maximize business productivity with IT support experts.
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