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https://www.dellemc.com/en-us/services/support-services/index.htm
Dell Accidental Damage Service is only available during the term for Dell’s limited hardware warranty and excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell. Limit of 1 qualified incident per contract year.
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Priority access to senior ProSupport Plus engineers for faster issue diagnosis and resolution . Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce support issues and improve performance. ProSupport . Download ProSupport for Enterprise datasheet
https://www.dell.com/learn/us/en/05/by-service-type-support-services
Dell Support Services makes it easy to respond to IT demands and complexities. We will provide you with expert assistance, tools and technologies that will keep your users up and productive, allowing you to focus on business growth and stay competitive.
https://www.dell.com/learn/us/en/04/services/support-services-prosupport-one
Dell EMC is committed to partnering with you to deliver a customized data center support experience in these scenarios. Imagine a flexible support model that adapts to your changing business needs without compromising support levels. With ProSupport One, our designated Technology Service Manager and team of named support and field technicians ...
https://www.cvsa1.com/wp-content/uploads/2015/10/Global_English_ProSupport_Service_Description_rev_61.pdf
Dell ProSupport Service Description 1. TERMS & CONDITIONS OVERVIEW This Service Description (“Service Description”) is entered by the customer (“you” or “Customer”) and the Dell entity identified on Customer’s invoice for the purchase of this Service (as defined below).
https://www.dell.com/learn/us/en/25/services/support-services-prosupport-client-software-support
Dell ProSupport offers three levels of software support to choose from — Comprehensive, Core Software Troubleshooting and Collaborative — depending upon your hardware and/or separate software purchases through Dell.
https://www.dell.com/downloads/us/bsd/bsd/global_dell_prosupport_external_customer_brochure_english.pdf
Dell ProSupport is designed to rapidly respond to your needs, protect your investment and sensitive data, and provide proactive support services to help reduce risk, cost, and complexity in your environment. DELL PROSUPPORT SERVICES ONE SIZE DOES NOT FIT ALL Build a support model based on how you use technology and where you want to allocate ...
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
Whether you have Dell hardware or mixed vendors, protect your investments with our simple yet flexible approach. Basic Hardware Service Hardware repair and replacement during local business hours. The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365.
https://www.dell.com/learn/us/en/uscorp1/service-contracts-support-services
Support Services provide technical support and instructions on how to request a warranty repair or replacement due to a manufacturing defect on certain Dell products. U.S. and Canadian customers may review Dell's limited Dell-branded hardware warranty. For customers in Mexico, Central and South America, please consult your country or region ...
https://www.dellemc.com/content/dam/uwaem/production-design-assets/jp/customer-services/h16453-dellemc-prosupport-mc-option_en.pdf
Dell EMC ProSupport and the Mission Critical Option for EMC Products3 The following chart lists the service features of ProSupport provided under Dell EMC’s warranty and/or maintenance terms. ProSupport is available as to: 1. EMC® Equipment which is identified on the Dell EMC Product Warranty and Maintenance Table as
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