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https://www.quora.com/What-is-the-difference-between-a-BPO-and-a-technical-support-job
Both involves dealing with customers. The difference between BPO and Technical support is people who work in BPO work with B2B clients i.e they communicate with people who run through a certain business eg , Medical facilities, Insurance companies etc.
https://keydifferences.com/difference-between-bpo-and-kpo.html
May 19, 2017 · Over the time, Business Process Outsourcing (BPO) has gained ample importance, by providing services related to marketing, human resources, customer support, technical support, etc. Knowledge Process Outsourcing (KPO) is a subsegment of BPO, wherein those processes which involve knowledge related work are handed over to outside party.
https://go4customer.com/blog/bpo/major-difference-between-bpo-and-call-center-service
Most of the times the terms business process outsourcing (BPO) and call center services are used in place of each other. It is so as many of the individuals think that BPO and call center service means the same. In reality, it won’t be wrong if we say that you are under the wrong impression.Location: 10685-B Hazelhurst Dr. # 15644, Houston, 77043, Texas
https://www.iccs-bpo.com/BPO/KPO-vs-BPO
Over the time, Business Process Outsourcing (BPO) has gained ample importance, by providing services related to marketing, human resources, customer support, technical support, etc. Knowledge Process Outsourcing or KPO is a subset of BPO.
https://www.firstnaukri.com/qna-is-their-any-difference-between-technical-support-and-network-support-i-am-a-b-tech-in-eee-1-of-my-well-wisher-told-me-to-do-ccna-after-asking--1004123.html
Technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services where as Network support contribute high-level support such as strategic planning of network upgrades …
https://roicallcentersolutions.com/tech-support/is-there-a-difference-between-a-help-desk-and-tech-support/
Let’s discuss the differences between the help desk and tech support. The help desk is well equipped to handle the most basic questions and offer solutions to relatively simple problems, like resetting passwords, application support, help with software, and server backup.
https://www.allinterview.com/showanswers/57677/wat-difference-between-tech-support-executive-voice-process-nonvoice-backend-tel.html
tech support executive is a person who gives u complete information regarding technical problem which u facing . and voice process can b either inbound or outbound non voice is backoffice work telecalling is calling to a customer like airtel,bpl,insurance etc.
https://www.allinterview.com/showanswers/59340/difference-between-technical-support-and-customer-care-in-call-center.html
what is the difference between technical support and customer care in call center.. Answer / anand shanker in technical support ones need to give end to end solution
http://www.differencebetween.info/difference-between-bpo-and-kpo
BPO provides services like customer care, technical support through voice processes, tele-marketing, sales, etc. KPO provides in-depth knowledge, expertise and analysis on complex areas like Legal Services, Business and Market Research, etc.
https://3ccontactservices.com/whats-difference-between-a-call-center-and-a-help-desk/
Call Center vs. Help Desk. The main difference between a call center and a help desk is that they address different issues. A call center is designed to handle customer concerns and provide customer support while the purpose of a help desk is to offer IT or technical support.
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