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https://www.quora.com/What-is-the-difference-between-a-BPO-and-a-technical-support-job
We can’t compare a ward-boy/nurse with a doctor/surgeon, isn’t it? From a certain perspective every job involving getting earnings from others in return for doing something for them is customer service. People have this professional confusion only...
https://www.allinterview.com/showanswers/57677/wat-difference-between-tech-support-executive-voice-process-nonvoice-backend-tel.html
Wat is the difference between Tech Support executive & Voice process & nonvoice process,Backend ,Telecalling just define it
https://www.quora.com/What-is-the-difference-between-customer-service-and-technical-support
Nov 11, 2017 · Well, both focus on customers. Technically, both of these titles focus on helping customers, but in a slightly different way. Support of any type is and will always be about the customer and their needs. Customer service— Answers questions, takes ...
https://keydifferences.com/difference-between-bpo-and-kpo.html
May 19, 2017 · Knowledge Process Outsourcing (KPO) is a subsegment of BPO, wherein those processes which involve knowledge related work are handed over to outside party. There is a fine line of difference between BPO and KPO, which we have discussed in …
https://roicallcentersolutions.com/customerservice/difference-between-outsourcing-and-business-process-outsourcing/
The Difference Between Outsourcing and Business Process Outsourcing Outsourcing and Business Process Outsourcing (BPO) are sometimes used interchangeably. Although the two terms are related, they aren’t the exact same thing and sometimes it can be important to differentiate between the two.
http://www.differencebetween.info/difference-between-bpo-and-kpo
BPO. KPO. Definition. BPO provides services like customer care, technical support through voice processes, tele-marketing, sales, etc. KPO provides in-depth knowledge, expertise and analysis on complex areas like Legal Services, Business and Market Research, etc.
https://www.answers.com/Q/What_is_the_difference_between_technology_and_process
Aug 12, 2014 · The difference between technology and technological change is that one is a process and one is a change in that process. Technology takes something that is input and makes it output.
https://www.differencebetween.com/difference-between-customer-care-and-vs-customer-service/
Apr 17, 2011 · This includes attitude, knowledge, quality of service and technical support. Differences between Customer care and Customer service. Customer care is focusing on customers in making them satisfied and knowing their interests while customer service focuses on the jobs involved when servicing customers rather than their needs.
https://roicallcentersolutions.com/tech-support/is-there-a-difference-between-a-help-desk-and-tech-support/
The help desk offers help in resolving basic problems, while tech support tends to require more in-depth training and knowledge. Now that you understand the difference between the two, it’s time to implement your own help desk and tech support.
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