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https://getvoip.com/blog/2016/08/15/call-center-vs-contact-center/
Aug 15, 2016 · The idea of a call center is certainly nothing new, with phone support acting as the standard method of contact between any business and consumers or clients for decades. But as everything moves digital, and legacy telephony slowly becoming a thing of the past, the technology and solutions a business employs must also shift to meet the demanding needs of customers and new …
https://www.allinterview.com/showanswers/149746/wht-is-difference-between-callcenter-and-tech-support.html
Call center means its process the business through the tele phone. Its should communicated and collect the details about the business throught the tele phone. Its look like a oral management. Tech support means its process the technical way of internet. Its should communicate and show the results in system. Its look like a writen management.
https://www.allinterview.com/showanswers/59340/difference-between-technical-support-and-customer-care-in-call-center.html
The Main Difference is that in Technical Support You Need To Have a Very Good Product Knowledge to Troubleshoot the customer's problem Whereas in Customer Service It Is All About How Courteous, Empathetic, Professional &
https://www.quora.com/Whats-the-difference-between-tech-support-jobs-and-call-center-jobs
Dec 09, 2017 · In my experience, tech support has the function of actually physically supporting the end user, hardware/software (more hands-on). Whereas, call center jobs are more help desk oriented and take the incoming calls that are assigned to the tech supp...
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