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https://www.helpscout.com/blog/customer-service-vs-customer-support/
While both focus on helping customers, the difference between customer service and customer support is that customer support is a specific type of customer service involving other skills such as documentation, product feedback, and technical problem solving.
https://www.quora.com/What-is-the-difference-between-customer-service-and-technical-support
Nov 11, 2017 · Well, both focus on customers. Technically, both of these titles focus on helping customers, but in a slightly different way. Support of any type is and will always be about the customer and their needs. Customer service— Answers questions, takes ...
https://blog.samanage.com/it-service-management/whats-the-difference-between-call-center-and-contact-center/
Jul 22, 2015 · Such is the case with a call center versus a contact center. What’s the difference? More to the point, which does your service desk need? What is a Call Center? As the name would imply, a call center is focused primarily on voice communications, via telephone calls. A call center typically offers both inbound and outbound calling services.Employees: 100
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