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https://www.bmc.com/blogs/customer-service-vs-technical-support/
May 03, 2018 · Customer Service and Technical Support both have their roles in organizations. However, there are significant differences between the two. Customer Service focuses on the experience of the customer. Technical support focuses on resolving a technical issue or problem in the fastest, most cost-effective way.
https://www.helpscout.com/blog/customer-service-vs-customer-support/
While both focus on helping customers, the difference between customer service and customer support is that customer support is a specific type of customer service involving other skills such as documentation, product feedback, and technical problem solving.
https://study.com/articles/difference_between_customer_technical_support_technician.html
Difference Between Customer & Technical Support Technician. While customer support and technical support technicians may sometimes perform similar duties, such as …
https://roicallcentersolutions.com/tech-support/is-there-a-difference-between-a-help-desk-and-tech-support/
Let’s discuss the differences between the help desk and tech support. What is the H elp Desk?. The help desk is well equipped to handle the most basic questions and offer solutions to relatively simple problems, like resetting passwords, application support, help with software, and server backup.
https://www.quora.com/Is-there-any-difference-between-the-Help-Desk-and-Technical-Support
Actually, there is one major difference between Help Desk and Technical Support. To narrate this in nutshell, Help Desk doesn’t necessarily requires sound technical knowledge and generally escalates the process. Whereas, Technical Support as more ...
https://confluence.atlassian.com/doc/troubleshooting-problems-and-requesting-technical-support-776659671.html
from within Confluence: go to > General Configuration > Troubleshooting and support tools > Get help and follow the prompts to create the request. See Create a Support Request for more info. from our support site: go to https://support.atlassian.com and follow the …7.2/10
https://www.answers.com/Q/What_is_difference_between_support_and_help
The difference between maintenance and support is that one focuses on prevention, and one focuses on fixing problems. Maintenance is proactive, maintenance helps keep something running as it should.
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