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https://medium.com/tribalscale/writing-technical-user-stories-434bf96f1dd5
Dec 20, 2018 · With technical products, deciding what needs to be done is just the first step. Figuring out how to actually define that “what” is a difficult and ongoing challenge for product managers…Author: Tribalscale Inc.
https://www.doit.state.nm.us/docs/project_oversight/proj_mgmt_templates/DoIT_OperationsAndSupportPlanTemplate.doc
Develop and document cost estimates for providing ongoing operational support including disaster recovery considerations.] 4 Technical Support and Maintenance [Purpose of this Section: Define the technical support and system maintenance to be provided to end users, end user support personnel, and operation support staff.] 4.1 Objectives
https://sites.nationalacademies.org/cs/groups/pgasite/documents/webpage/pga_179129.pdf
This document explains the high-level technical and functional requirements, and provides information about the roles and responsibilities needed to support such a system, including the obligations of FDP and the obligations of other parties. The document also includes a cost estimate for developing and
https://nces.ed.gov/pubs2005/tech_suite/part_6.asp
Part 6: Maintaining and Supporting Your Technology, Forum Unified Education Technology Suite. This online resource presents a practical, comprehensive, and tested approach to assessing, acquiring, instituting, managing, securing, and using technology in education settings.
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