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https://www.drupal.org/project/support
Jun 02, 2009 · The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration. Support for Drupal 8 Development of an 8.x version of this module has started. It is a complete re-write and re-architecture built on Views, Entities and OG.
https://www.drupal.org/taxonomy/term/42585
Overview. The Support Module allows you to manage Tickets in any number of queues, referred to by the module as "Clients". Each Support Client gets a logically distinct ticket queue, and a ticket can only be assigned to a single Client at a time. Drupal users must be granted access to Clients to see tickets in a given Client queue, and can either be granted limited access to only see the ...
https://www.drupal.org/project/support/releases
A second -beta release, addressing a number of issues that were tracked down in -beta1. Note that the 7.x Support module now depends on the Entity module (providing CRUD support). Be sure to install the Entity API module before upgrading to the Support 7.x-1.x-beta2 release.
https://www.drupal.org/node/801250
Jun 13, 2011 · Support and Webform are two modules that serve different purposes but they are limited in functionality. Both modules can compliment each other to create a great ticketing system. Both modules can compliment each other to create a great ticketing system.
https://www.zendesk.com/support/features/drupal-ticketing-system/
Drupal ticketing system What's better than a Drupal ticketing system? This video.. The life of a customer support agent can be very glamorous: Mixing and mingling with a vast array of society, wearing fancy headsets, having the last word when it comes to problem-solving...
https://www.drupal.org/forum/support/post-installation/2005-02-11/help-desksupport-ticket-system-module
Oct 31, 2012 · Help Desk/Support Ticket System Module. Posted by shrop on 11 Feb 2005 at 05:30 UTC. Does anyone know of a help desk/support ticket type sytem module for Drupal? I have not found any on this site and I do not see any projects in the work. Is there a way to use an existing node type for this type of function?
https://www.drupal.org/project/ticket
Nov 06, 2013 · Ticket is a module that provides ticketing and registration for events (and more abstractly, entities). Events may have multiple ticket types, each with a unique set of requirements and registration fields. Drupal 8 Port We're actively porting ticket for COD in Drupal8.
https://www.drupal.org/project/k3support
Apr 21, 2010 · This project aims to build a standalone support ticket system (also trouble ticket system) with a close focus on time tracking and billing issues. Roadmap for the upcoming releases Version 0.1 Basic support ticket system Providing a basic content type for trouble tickets Version 0.2Time tracking (ticket based) Version 0.3K3CRM integration (CRM system)Billing system
https://www.drupal.org/project/support/issues/521294
Jul 16, 2009 · Configuring Support Ticketing System / Helpdesk module I’m developing an intranet site in our organization. We have about 100 users. I wanted to use the helpdesk module for problems reported by users on IT related matters to the IT unit. I installed the module but could not configure it and had to stop in the middle, mainly because I was unable to understand the terminology and the process ...
https://drupal.stackexchange.com/questions/28246/support-ticket-module
So if anybody has any suggestions as to what I can use as a support ticket, I would appreciate it if you could tell me. By the way, in case somebody asks I'm using Drupal 6 rather than Drupal 7 because some of the modules that I need to be use are only available for Drupal 6. The Modules That I …
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