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https://community.ebay.com/t5/Archive-Buying-Selling-Basics/Can-you-appeal-a-case-once-ebay-has-made-its-decision/td-p/1526392
The buyer received the item, had clear buyer's remorse and then claimed the item was not authentic. I have a receipt demonstrating its purchase and a long history of selling authentic designer items on enay. I offered that to ebay, but they didn't even ask for it and simply decided in buyer's favor!...
https://www.ebay.com/help/home
Return an item for a refund Popular article Get help with an item that hasn't arrived Popular article Tracking your item Popular article Shipping your items Popular article Creating a listing Popular article Manage returns, missing items, and refunds for sellers Popular article
https://www.ebay.com/help/buying/returns-refunds/appeal-ebays-decision-return-missing-item-buyers?id=4039
Appeal eBay's decision about a return or missing item for buyers enter the key words you want to ask for help Enter your search term to display live search results.
https://community.ebay.com/t5/Archive-Selling/eBay-made-final-decision-and-asked-buyer-to-return-item-at-my/td-p/23881557
But to my surprise someone from eBay made a final decision that they have decided in buyer's favor and buyer is given return shipping lable to send it back to me and momen they will noticed its delivered they will refund buyer and I have to pay return shipping charge as well.
https://resolutioncenter.ebay.com/
We always encourage our members to communicate with each other when there's a problem with a transaction. The first step is to contact the member through …
https://community.ebay.co.uk/t5/Selling-on-eBay/how-do-i-appeal-against-a-ebay-case-decision-in-favour-of-the/qaq-p/1233281
Ebay then informed me that he had sought a final decision and they messaged me to tell me that they had found in the buyer's favour!! I was shocked at this decision as he clearly admitted that the device had been altered by his friend's "repairs".
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