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https://sourceforge.net/p/echovnc/news/2005/11/echoware-remote-support-system-now-available/
The EchoWare Remote Support System provides a firewall-friendly, remote desktop capability for the Windows OS. Designed for both advanced Internet users and user-support professionals, the EchoWare system includes free, open source end-user software, as well as EchoServer relay-server software, a fully-functional try-before-buy shareware application available for both the Windows and Linux operating systems.
https://www.zdnet.com/article/open-source-remote-support/
Nov 07, 2005 · Scott Best is out to change that. His Echogent Systems has released the EchoWare Remote Support System, which includes both server and client software to deliver remote control through firewalls. The EchoGent software is offered via a variation of the BSD license so it can be integrated with closed source packages,...Author: Dana Blankenhorn
https://www.eweek.com/enterprise-apps/big-help-desks-for-small-sites
Because the EchoWare system is managed in-house, organizations can use the technology to provide remote support services much more inexpensively than if they were to use a remote assist service ...
https://www.prweb.com/releases/2005/11/prweb310599.htm
Nov 16, 2005 · The EchoWare Remote Support System provides a firewall-friendly, remote desktop capability for the Windows OS. Designed for both advanced Internet users and user-support professionals, the EchoWare system includes free, open source end-user software, as well as EchoServer relay-server software, a fully-functional try-before-buy shareware application available for both the Windows and Linux operating systems.
https://download.cnet.com/Remote-Support-System/3000-7240_4-10413885.html
This software package will allow you to create a single exe file that a client can download off your Web page. When executed it will automatically connect back to you (through firewalls) and allow you to provide remote support. You now can provide support for clients you've never even met,...Subcategory: Remote Access
http://forums.techsoup.org/cs/community/f/20/p/28190/98548.aspx
May 27, 2009 · On another semi-related note, I would also like to recommend Echogent's Echoware remote support system, a variation on the venerable VNC remote assistance software. What sets this suite apart is the server component ($50 for non-profits) which allows the management of outbound VNC agent connections on remote PCs through a server inside your LAN ...
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