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https://helpdesk.egnyte.com/hc/en-us/requests/new
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https://helpdesk.egnyte.com/hc/en-us
When you share a folder with another user in your Egnyte account, you make all of the files contained in that folder accessible to them. Share with File and Folder Links in the Web UI. Egnyte makes it easy to share content inside and outside of your organization through Share links...
https://helpdesk.egnyte.com/hc/en-us/articles/201637544-Support-Services
Egnyte understands how important support services are to ensure customer success. That's why Egnyte is committed to answering your questions and resolving your issues quickly and effectively. Egnyte has worked hard to devise plan types to meet the varying demands of its customers.
https://helpdesk.egnyte.com/hc/en-us/articles/114094218312-Contact-Support-from-Product-UI
Egnyte Connect makes it easy to send a message to support and attach logs from within each product UI. This will generate a ticket, and our support team will be happy to assist you. Desktop App Des...
https://www.egnyte.com/enterprise-tos/standard-support.html
Egnyte Standard Support includes Access to Upgrades/Releases, Online Documentation, Knowledgebase Access, Access to Community Forums, Web & Email Customer Support Access 24/7 and Real-time automated ticket tracking.
https://community.egnyte.com/t5/Ideas/Admin-Oversight-of-Support-Tickets/idi-p/4850
On several occasions, users have logged support tickets and then the helpdesk support user has asked for SSH access to the ELC which my users won't have. It would be useful if the administrator had sight of all support tickets raised and was contacted by Egnyte support regarding situations such as r...
https://helpdesk.egnyte.com/hc/en-us/articles/224161027-Egnyte-Status-Page
Our incident reports are now available at https://status.egnyte.com You may also subscribe to real-time updates via Email, SMS, Twitter, or RSS feeds from our Status Page.
https://www.egnyte.com/corp/contact_egnyte.html
Contact Egnyte - Cloud File Server from Egnyte provides businesses with file transfer functionality for large files. It makes it easy to send large files to business partners. Egnyte offers Free Trial without requiring credit card.
Egnyte allows our company to loosen the reigns to the data enter world, and eliminate the need to buy hardware in the future. As you add in the tremendous time savings Egnyte has created through efficient file storage processes, this solution is an instrumental part of our enterprise operations.
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