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https://en.wikipedia.org/wiki/Electronic_performance_support_systems
Electronic performance support systems workers require knowledge to achieve individual performance in a business environment. skilled performers are spending a lot of time helping less skilled performers. new workers must begin to perform immediately and training …
https://www.techopedia.com/definition/19113/electronic-performance-support-system-epss
An electronic performance support system (EPSS) is a special kind of software program for the training of individuals. It helps the user of the program to complete a certain task in a guided manner. This system is widely used in many places due to its potential to increase the productivity of the trainees.
https://msu.edu/~sleightd/epssyn.html
EPSSs are generally used to provide support for: performing a task (procedures and processes) finding information in databases presenting information in alternate forms (video, audio, text, image, data) CHARACTERISTICS. An electronic performance support system displays some or most of the following characteristics. Computer-based
https://academy.whatfix.com/electronic-performance-support-system-characteristics/
Mar 13, 2017 · The Electronic Performance Support System Should be Self Explanatory and User-Friendly An EPSS is meant to reduce the need for much (but probably not all) prior training to accomplish a task. But, if an EPSS itself is difficult to use, the user will first need to learn how to operate the EPSS and only then will be able to use it.
http://eprints.rclis.org/5705/1/EPSS.pdf
EPSS (Electronic Performance Support Systems) are systems that provide employees with the information, advice and learning experiences they need to get up to speed as quickly as possible and with the minimum of support from other people.
http://digitalcommons.wayne.edu/cgi/viewcontent.cgi?article=1738&context=oa_dissertations
Using computing technology, EPSS provide support for task performance on demand, any time, any place, and regardless of situation, without unnecessary intermediaries such as instructors, peer mentors or supervisors (Gery, 1991; Rossett & Schafer, 2007).
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