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https://keycopter.airbus.com/
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https://helicopterforum.verticalreference.com/topic/455-eurocopter-customer-support/
Jul 23, 2003 · I have flown Eurocopter products ranging from the SA315B to the SA365 and Im a big fan BUT their customer support is appalling, at least in the areas Ive worked. The attitude from France when waiting for a part, even when AOG, is youll get it when …
https://www.airbus.com/us/en/helicopters.html
Airbus Helicopters Inc., the U.S. affiliate, has been serving customers for 50 years, having opened its main facilities in 1969 in Grand Prairie, Texas. It also operates a production line in Columbus, Mississippi. More than 1,000 skilled and dedicated employees support some 800 customers and more than 2,600 aircraft in service in the region.
https://www.aviationpros.com/airports/airport-technology/article/10378549/eurocopter-redefines-support
Jan 30, 2008 · A major customer of Eurocopter, and one that has been using the CSC virtually from its inauguration, is France’s Heli-Union. It was founded in 1961 with one aircraft, but now has more than 30.
https://www.helicoptersmagazine.com/eurocopters-new-customer-support-centre-551/
Nov 29, 2007 · Nov. 21, 2007 - As part of its continuous efforts to further improve its services to the customers and enhance customer satisfaction, Eurocopter has recently inaugurated a "Customer Support Centre" (CSC) which will be manned 24 hours a day/7 days a week.
http://www.airbus.com/helicopters/services/technical-support.html
Oct 10, 2014 · Airbus’ teams of technical experts, located around the globe at one of four technical support hubs, are specialized in each Airbus Helicopters product and platform. In case a customer’s technical representative is unavailable, Airbus technical experts are available to …
http://www.airbushelicopters.co.uk/website/en/ref/Support-and-Services_16.html
HCare is Airbus Helicopters’ global Customer Support programme providing round the clock service to help customers accomplish missions through material management, maintenance and upgrades, technical support, training and connected services, HCare ensures that each flight is a success and performed with the highest levels of safety.
http://helicopterforum.verticalreference.com/topic/455-eurocopter-customer-support/
Oct 22, 2002 · Eurocopter Customer Support - posted in Helicopter Manufacturer's Forum: I have flown Eurocopter products ranging from the SA315B to the SA365 and I'm a big fan BUT their customer support is appalling, at least in the areas I've worked. The attitude from France when waiting for a part, even when AOG, is "you'll get it when you get it." They make a lot of noise about improving their support ...
https://www.airbus.com/helicopters/services/keycopter.html
Dec 08, 2017 · Keycopter is an innovative online platform for accessing technical publications, placing orders and quotations, managing fleet data as well as warranty claims, and receiving quick responses to support and services questions.
http://www.airbus.com/helicopters.html
Airbus Helicopters has delivered the first H145 for the German Armed Forces’ (Bundeswehr) search and rescue service to the Federal Office of Bundeswehr Equipment, Information Technology and In-Service Support (BAAINBw), several months before the agreed deadline.
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