Ex Libris Support Phone Number

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Contact Us Find Offices & Distributors or Contact Us ...

    https://www.exlibrisgroup.com/contact-us/
    Contact us directly or find one of our offices and distributors from around the world. We look forward to hearing from you.

Welcome to Exlibris Customer Center

    https://exlidp.exlibrisgroup.com/
    Forgot your password? Click here . Using your institution's group login? Set up your own user account here . RefWorks and Pivot Newcomers click here . Do you want to escalate a support case?

How to contact Ex Libris for assistance or to discuss ...

    https://knowledge.exlibrisgroup.com/Cross_Product/Knowledge_Articles/How_to_contact_Ex_Libris_for_assistance_or_to_discuss_technical_matters
    Oct 17, 2018 · want to submit comments or questions about Ex Libris Customer Knowledge Center content (this site) Click the blue Feedback button on the lower left of the screen on the page for which you wish to submit feedback. Include contact information with your feedback if you wish to receive a response from Ex Libris.

Support Services World-Class Two-Tier Customer Support ...

    https://www.exlibrisgroup.com/services/support-services/
    The Ex Libris Global Support Organization aims to provide world-class customer support by consistently meeting customer satisfaction while continuously improving our organizational efficiency. We support all Ex Libris products worldwide, hiring highly skilled professionals to provide the best service for our customers.

Support Portal User Guide - Ex Libris Knowledge Center

    https://knowledge.exlibrisgroup.com/Cross_Product/Support/030_Salesforce/Support_Portal_User_Guide
    How can I contact Ex Libris about an open case? You may need to update the case in order to add a question, comment or update, answer a question asked by a Support analyst, request a status update, close the case, or contact the analyst about the open case for any other reason.

New to working with Support and not sure where to begin ...

    https://knowledge.exlibrisgroup.com/Cross_Product/Knowledge_Articles/New_to_working_with_Support_and_not_sure_where_to_begin
    Feb 27, 2019 · Additional Information. Helpful information to include when opening a Case: What information should be provided when opening a Case? For a full introduction to Ex Libris Support and Customer Resources, see Working with Ex LIbris Support.

Home - Ex Libris Knowledge Center

    http://support.exlibrisgroup.com/
    Welcome to the Ex Libris Customer Knowledge Center. Here you will find the latest information on all Ex Libris products, including documentation, knowledge articles, training, and more. Take a quick video tour ( 03:39 ) of all the knowledge resources available to you.

Support - Ex Libris Knowledge Center

    https://knowledge.exlibrisgroup.com/Alma/Product_Materials/050Alma_FAQs/General/Support
    Ex Libris customers have access to our Salesforce Customer Portal, which allows customers to open, update, and track support Cases handled by Ex Libris Support. Each Case is assigned a Case number for tracking, and is included in all communications about a particular Case.

Professional Services - Ex Libris

    https://www.exlibrisgroup.com/services/professional-services/
    Ex Libris Global Professional Services teams are experts in product and project implementations. We enable our customers to get the maximum value out of Ex Libris products and reach their business goals, accompanied by our expert advice, training, and support.

Customer Support - Ex Libris Knowledge Center

    https://knowledge.exlibrisgroup.com/Voyager/Training/Archive/Customer_Support
    Aug 14, 2016 · Recommended articles. There are no recommended articles. Article type Topic Content Type Training Language English Product Voyager; Tags. Archive



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