Ex Libris Support Centre

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Welcome to Exlibris Customer Center

    https://exlidp.exlibrisgroup.com/
    Forgot your password? Click here . Using your institution's group login? Set up your own user account here . RefWorks and Pivot Newcomers click here . Do you want to escalate a support case?

Support - Ex Libris Knowledge Center

    https://knowledge.exlibrisgroup.com/Alma/Product_Materials/050Alma_FAQs/General/Support
    Ex Libris customers have access to our Salesforce Customer Portal, which allows customers to open, update, and track support Cases handled by Ex Libris Support. Each Case is assigned a Case number for tracking, and is included in all communications about a particular Case.

Contact Us Find Offices & Distributors or Contact Us ...

    https://www.exlibrisgroup.com/contact-us/
    Contact us directly or find one of our offices and distributors from around the world. We look forward to hearing from you.

ProQuest - Support Center

    https://www.proquest.com/company/support-center/
    Connect with Ex Libris Support. Visit the Ex Libris Support Center to find open cases and information about 360 Services, Intota, KnowledgeWorks, Summon, Ulrich's, Alma, and Primo. Information on platform availability and performance: Platform Status. Login to Portal Search Knowledge Articles.

Resources Ex Libris Trust Center

    https://trust.exlibrisgroup.com/resources-trust-center/
    Policy- Data Center. Ex Libris Access Control Policy. This document defines the Ex Libris policy regarding Access Control. It is Ex Libris’ goal to ensure that personnel are positively authenticated and authorized prior to being granted access to information resources.

Research Professional - Ex Libris Knowledge Center

    https://knowledge.exlibrisgroup.com/Research_Professional
    All form fields are required. Web URL Link Label. Research Research Solutions DPA

RefWorks - Ex Libris Knowledge Center

    https://knowledge.exlibrisgroup.com/RefWorks
    Welcome to the RefWorks Customer Knowledge Center, where you will find the most up-to-date information and resources for RefWorks including: how to upgrade from legacy to RefWorks, user guides, training, and more. What is RefWorks? RefWorks is a premier reference management service that supports the needs of students, faculty and librarians.

Ex Libris Client Center

    https://clientcenter.serialssolutions.com/CC/Login/Default.aspx
    Client Center Login. Log In: User Name: Password: Forgot your password? Return to Ex Libris Home Page



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