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https://forums.anandtech.com/threads/what-is-the-difference-between-1st-2nd-and-3rd-tier-technical-support.629287/
Oct 09, 2001 · 3rd Tier - This is who the 2nd Tier folks talk to when they can't figure it out or have a real special customer who EVEN they don't get paid enough to help. Depending on the industry and product 3rd Tier techs can be gurus or just 1st tire techs who know people who run the company.
https://en.wikipedia.org/wiki/Technical_support
Tier III (or Level 3, abbreviated as T3 or L3) is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting expert level ...
https://community.spiceworks.com/how_to/64557-difference-between-1st-2nd-and-3rd-line-support
I a second line engineer with cisco networking skills but according to my last employer that made me a senior technician but not 3rd. After adding Cisco skills on to my CV I started getting calls for system administrators, third line support, so i think Skill set define where you …
https://talk.collegeconfidential.com/college-confidential-cafe/1735215-first-second-and-third-tier.html
First -- and probably most important -- these term are used only as "shorthand descriptors;" there are no precise definitions, quantitative metrics, or authoritative listing of first, second, and third tier (or, for that matter, fourth and fifth tier) research universities or LACs.
https://forums.studentdoctor.net/threads/1st-2nd-3rd-tier-medical-schools.848005/
Aug 11, 2011 · 1st, 2nd, 3rd tier Medical Schools... Thread starter NYCMommy; Start date Aug 11, ... the line, although this doesn't mean some schools aren't clearly better than some other ones. Nobody would put HMS in second tier, barring some very specific criterion he/she is using above all the regular ones. ... First Tier - the ones you're accepted to ...
https://www.reference.com/business-finance/tier-one-two-three-suppliers-db8c1c0d8ab770a1
Some suppliers are Tier One with one company and Tier Two with another, or even Tier One for a given product and Tier Two for a second output. Regardless of tier status, all suppliers must meet the rigorous quality and production standards of their customers – standards which are ultimately set by the original equipment manufacturer.
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