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osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.
https://www.zendesk.com/support/features/it-ticketing-system-free/
As organizations grow, so do the complex demands placed on the IT service desk for better and more reliable customer service. Without an IT Ticketing System, IT help desks can begin to break down and lose the ability to effectively deliver the support employees need to do their work. That's where Zendesk Support comes in.
https://www.winsite.com/support/support+ticket+system/freeware/
Support Ticket System Freeware. Light Weight Support Ticket System v.1.0. The LW-STS is the result of a 4th semester project on the institute of Science and Technology at Aalborg University in Denmark. Focus has been to create a light weight and secure system that …
https://www.opensupports.com/
OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries.
https://www.zoho.com/desk/free-helpdesk-software.html
Multichannel support. The new free plan supports all channels that are critical to startups and small businesses. You can view tickets from email, web forms, and self-service portals, in one unified interface. ... Zoho Desk gives you contextual ticket views, complete with the customers' interaction histories and ticket timelines. Learn More.
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