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http://www.mwalters.com/CLICs/Remedy/HD_Manual/ug_03_h4.htm
Help Desk Support Roles. Most IT organizations will have both frontline support staff and backline support staff that work together to create and resolve cases. The functions you perform using the Help Desk module depend on whether you are a frontline or backline help desk support staff member. In some cases, both roles may overlap considerably.
https://quizlet.com/36991042/chapter-6-computer-user-support-flash-cards/
a help desk structure that organizes support staff and services into several levels, or tiers, of support; sometimes called a frontline/backline model; the goal is to …
https://www.paloaltonetworks.com/services/support/customer-support-plan
REGISTER YOUR DEVICE AND CREATE A SUPPORT PORTAL ACCOUNT. Entitlement: Support is available to you for registered devices with active support licenses. Registration: Register your device and create an account online at: https://support.paloaltonetworks.com. Enter the serial number of your Palo Alto Networks firewall and customer account number from your Order Summary.
https://www.gaiscioch.com/tavern/guildwars_pvp/post_60208.html
I am familiar with the frontline/midline/backline setup from GW1, but I'm not sure how that would apply to GW2 as no dedicated healers, and rather little support. Frontline was melee folks. Midline was offense-oriented casters and ranged Backline was defense-oriented casters.
http://www.customerserviceexperts.com/knowledge/archive/cse-articles/bid/309466/connecting-with-back-line-employees
Jul 12, 2012 · If the front line employee is responsible for selling a car, for example, the back line can support the front line by providing a great product (R&D and manufacturing), enticing financing options (marketing and finance), and product knowledge and skills to make the sale (Managers and learning and development). And this is just a simple example.
https://en.wikipedia.org/wiki/Backline_(stage)
During this era, the backline gear was set behind the PA speakers to create the modern audio stage set-up. Modern monitoring techniques, in which monitor speakers pointing at the performers are placed on the stage, as well as the concepts of frontline and backline, developed during this era. Backline equipment can be rented for concert tours.
https://quizlet.com/5150251/ch-5-what-is-a-help-desk-flash-cards/
Ch 5 - What is a Help Desk? STUDY. Flashcards. Learn. Write. Spell. Test. PLAY. Match. Gravity. Created by. ... multilevel support model. help desk structure that organizes support staff & services into several levels/tiers of support. frontline/backline model.
https://warmachineuniversity.com/mw/index.php/War_Wolf
Wolves of Orboros with CA - they can kill the frontline then use Reposition to get a backline support model into gang range. Then you activate the War Wolf to get that support model. Depending on the distance, you might need to activate another Wolf Sworn first to hit that backline model and get the War Wolf 10" closer, then activate the Wolves ...
http://www.frontline-music.co.uk/c.php?editid1=99&t=Frontline_Music_-_Backline,_Cases,_Recording_Equipment,_Staging_for_hire.
We hold a small but universal range of backline equipment, and what we don’t have in stock we can easily source through our affiliates at the same highly competitive rates. All our Drums, Bass, Guitars and Keyboards are pro-quality.
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