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http://customerportal.good.com/support/
Good Technology Announces iOS 5 Support for Good for Enterprise; Android Smartphones Pick up Steam as Financial Sector and iPads Lead Activations: Detailed in Good Technology's Q3 2011 Data Report; Good Technology Introduces Good Dynamics - The Most Comprehensive Security Platform for Mobile Application Development
https://www.thebalancecareers.com/technical-support-engineer-skills-2062490
Technical support engineers require a variety of hard skills and soft skills. Below is a list of the top five most important technical support engineer skills, with longer secondary lists of other skills employers seek in job candidates for engineering careers.
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Tech support scams are common. In 2017, the FTC received more than 150,000 reports about these scams from people like you. Add your voice. Report tech support scams to the FTC. Now that you know how to recognize a tech support scam, share what you learned with someone you know. You might help them avoid a tech support scam.
https://www.indeed.com/hire/interview-questions/technical-support
The candidate shows what specifically makes them a good fit for the company; Example: "I feel that I'm qualified because I have a bachelor's degree in computer science. I have advanced skills with customer support tools like Zendesk. Also, I have five years of experience as a technical support specialist in the software industry.
https://en.wikipedia.org/wiki/Technical_support
In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services. Most companies offer technical support for the services or products they sell, either included in the cost or for an additional fee.
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