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https://www.bmc.com/blogs/customer-service-vs-technical-support/
May 03, 2018 · As discussed previously, a technical support representative is focused on resolving your issue as quickly as possible. Good technical support means listening to fix. Technical support reps listen to symptoms, try to reproduce the issue and quickly provide a solution to the issue. Customer service reps, listen with empathy.
https://www.glassdoor.com/Salaries/technical-support-representative-salary-SRCH_KO0,32.htm
The national average salary for a Technical Support Representative is $32,825 in United States. Filter by location to see Technical Support Representative salaries in your area. Salary estimates are based on 17,392 salaries submitted anonymously to Glassdoor by Technical Support Representative …
https://www.jobhero.com/resume-samples/technical-support-representative/
Technical Support Representative / LPS Powercell. Technical Support representative for a mortgage software application dedicated to Bankruptcy, foreclosure, and REO. Implemented streamlined resolution process which proactively addressed customer issues. Audited FC bids for servicer clients ensuring accuracy while reducing client risk.
https://www.livecareer.com/resumes/samples/technical/technical-support-specialist
There are plenty of opportunities to land a Technical Support Specialist job position, but it won’t just be handed to you. Crafting a Technical Support Specialist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. View All Technical Resumes
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