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https://techtalk.gfi.com/25-tricks-every-it-support-pro-should-know/
Sep 18, 2014 · What separates the end user from the IT super user? Tips and tricks, of course! Sysadmins, ubergeeks and other IT pros all know certain tricks, shortcuts, alternative menus and other arcane trivia that make the unenlightened stagger at their skills. Here are 25 tricks every support pro should know. 1.
https://blogs.articulate.com/rapid-elearning/10-tips-for-better-troubleshooting-technical-support/
Some tips to help troubleshooting elearning courses & asking for technical support from the community. The more prepared you are the better help you'll get. ... Sometimes you end up with some good production tips. Share the Solution. If you get help and it works, let us know in the forum thread. That helps the next person. Bonus Tip.
https://www.superoffice.com/blog/tech-support/
Sep 18, 2019 · To help you and your team, we’ve created the ultimate guide to tech support. In this guide, we’ll outline what tech support is, why you should care about it, and how it works – as well as hints and tips to help your business improve on the quality of tech support you provide. Let’s dive right in! What is Technical Support?
https://www.techrepublic.com/article/12-qualities-of-successful-support-techs/
See if you agree that these 12 attributes are the real measure of a good candidate for a support tech position. ... Excel tips Cloud ... them to accurately report computer problems will help ...
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