Find all needed information about Groupware Isupport. Below you can see links where you can find everything you want to know about Groupware Isupport.
https://www.isupport.com/
Leaders in Research & Development. We opened our doors in 1992 and introduced the world’s first browser-based help desk software in 1997. Many of the features you use for support every day were invented by iSupport Software.
https://www.groupwaretech.com/it-services/
Groupware and its partners have collaborated to offer vital assessment services to diagnose current and emerging IT issues for customers such as security threats and to help them strategize for new technology solutions, such as migration to the cloud.
https://www.isupport.com/company/
iSupport has been providing IT help desk software and service delivery software since 1992. Hundreds of thousands of users rely on our flexible solutions to provide multi-channel help desk support to their customers worldwide. Trust your support needs to the oldest privately-owned, continually-operating company in the help desk software market.
https://www.isupport.com/wp-content/uploads/2017/01/Configuring-iSupport-Service-Catalog-Functionality.pdf
iSupport utilizes or integrates with several third party applications and resources such as Twitter®, Facebook®, Microsoft® Internet Explorer®, Mozilla® FireFox®, Google Chrome. TM, Apple® Safari®, and jQuery. Changes in these external applications and resources may have a negative impact on functionality in iSupport. Depending on the
https://www.isupport.com/wp-content/uploads/2017/01/Configuring-iSupport-ServiceContract-Functionality.pdf
Configuring iSupport’s Service Contract Functionality. Use iSupport's Service Contract functionality to track and restrict incidents and changes for customers, companies, and/or assets. You can set up contracts based on work item count (a specified number of incidents and/or changes),
http://www.providecm.com/Services/Support.aspx
Groupware Technologies’ customers have access to our Customer Support services Monday through Friday, 8am - 5pm (CST) via phone and email. If you have a question about how Provide ® Enterprise works or are experiencing a problem with the software, our Customer Support …
https://www.isupport.com/products/service-desk-software/
iSupport enables you to monitor CPU usage, disk space usage, and memory usage in real time. Not only will we alert you when thresholds are exceeded, we will keep a log of the thresholds until service returns to a normal state and create an incident ticket for the event.
https://www.isupport.com/wp-content/uploads/2016/08/iSupportReleaseNotes.pdf
This document includes new features, changes, and fixes in iSupport v16.1. The Readme.txt file included with the download includes a list of known issues. Custom Fields. Global Custom Fields, Additionally Defined Fields, or Both for Layouts Additional Conditional Display Options for Custom Fields Validation for Custom Fields.
https://www.isupport.com/blog/isupport-v14/
Dec 03, 2014 · About iSupport The iSupport technology platform is a fully customizable help desk and customer service solution that provides a robust set of tools for incident management and service desk support. It includes integrated knowledge and asset management features, reporting, live customer chat and collaboration, mobile clients for iOS, Android, Blackberry and WAP-enabled phones, security and administration, ITIL-based problem and change management functionality, social media support…
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