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https://en-forum.guildwars2.com/discussion/1972/support-response-time-merged
Oct 06, 2017 · It is not true that they have always taken over 7 days to respond to tickets. The usual (when not overloaded) response time is within 72 hours. I'm guessing a lot more players joined or returned to the Guild Wars universe than was expected, just like at Core launch. I also imagine the CS Team is as frustrated with the backlog as the players.
https://help.guildwars2.com/hc/en-us
Support Guild Wars Support Guild Wars 2 Support. GuildWars2.com Forums Wiki Guild Wars Support Guild Wars 2 Support. Submit a request. English (US) Deutsch Español Français. Submit a request. Sign in. Guild Wars 2 Support. Trouble logging in? Account …
https://www.mmo-champion.com/threads/1196082-How-long-does-it-take-for-Arenanet-s-support-to-reply
Sep 13, 2012 · How long does it take for Arenanet's support to reply? Hello. So i was hacked 3 days ago and sent my support ticket. ... I haven't had any trouble with my Guild Wars 2 account, so I can't promise anything, but I've heard from others that they sometimes just never respond. ... Average response time is 5 days atm, but they've doubled their ...
https://help.guildwars2.com/hc/en-us/categories/200110188-Account-Support-Creating-Accessing-and-Securing-Your-Account
Support Guild Wars Support Guild Wars 2 Support. GuildWars2.com Forums Wiki ... Submit a request. Sign in. Guild Wars 2 Support; Account Support: Creating, Accessing, and Securing Your Account Account Support: Creating, Accessing, and Securing Your Account.
http://gw1101.gtm.guildwars.com/support/
Support resources. Email support - Request help from the game support team via email; Web support - Use your web browser to request help from the game support team; Guild Wars Support Forums - For help with account and technical issues; and for game, website, and forum bug reports; Guild Wars Wiki - Read articles about Guild Wars written by other players; Knowledge base - Search the official ...
http://www.guildwars2.com/
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https://www.facebook.com/GuildWars2/posts/10151938171709209
The support team and the community team are different groups. The support team does not check the Facebook page and is unable to help with support issues via Facebook, and the community team (which does work and communicate via social media, including Facebook) does not have access to support tickets–we are unable to open, view, or resolve them.
https://www.guildwars.com/en/support/
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