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https://www.gorspa.org/wp-content/uploads/2015/11/Hardware_Software_Support_Agreement.doc
Terms and Conditions Applicable to _____ Hardware and Software Support Agreement. I. Description of Maintenance - Hardware. A. During the contract period of maintenance, Dealer will maintain in good working order all equipment covered in Attachment A by this Agreement, in accordance with Dealer's service policies. ... Any service required shall ...
https://www.unitrends.com/wp-content/uploads/Software-and-Hardware-Maintenance-and-Technical-Support-Agreement.pdf
Unitrends Software and Hardware Maintenance and Technical Support Agreement Last Updated: November 1, 2019 1.27. Technical Support (or Support): means the technical support services expressly specified in Sections 2, 3 and 4 of this Agreement to be provided on the Supported Software and Supported Hardware by Unitrends personnel or the
https://www.ideabuyer.com/resources/forms/Hardware_and_Software_Purchase_Agreement.pdf
Software shall be forwarded to Buyer within 15 days from receipt by Seller. All support services required (including tape copies and analyst time) shall be billed by Seller at the standard rate then in effect or per a software support agreement, if in effect.
https://seqlegal.com/free-legal-documents/software-support-agreement
Software support agreement (standard) An extended version of the basic agreement, with more optional provisions. Software support agreement (premium) A very flexible software support agreement, with many optional provisions. Software licence and support agreement (basic) A simple software licence agreement incorporating support clauses.
https://www.unitrends.com/legal-notices/unitrends-support-services-agreement
Software and Hardware Maintenance and Technical Support Agreement. Download the PDF Version of the Technical Support Agreement . Post navigation. DRaaS Service Schedule. Support. Unitrends on Twitter. Upcoming Events. Dec 11 2 PM EST: Looking Back to Go Forward: Top Data Protection, Cloud, and Disaster Recovery Trends in 2019
https://www.dell.com/learn/us/en/25/services/support-services-prosupport-client-software-support
Reinstallation support (returning product to its original state) Access to patches, updates and new version upgrades for Dell-branded and third-party software; Support agreements can be packaged with a software subscription providing you with access to patches, updates and new version upgrades during the term of the support agreement.
https://www.checkpoint.com/support-services/software-license-agreement-limited-hardware-warranty/
PART I - SOFTWARE LICENSE AGREEMENT This License Agreement (the "Agreement") is an agreement between you (both the individual installing the Product and. ... For Hardware Advanced Replacement, support options Standard, Standard Onsite, Premium, and Premium Onsite are available for customers who have purchased the Hardware Product support plan ...
https://blog.capterra.com/negotiating-software-and-it-contracts/
Attorney David Tollen is the author of the American Bar Association’s bestselling manual on technology contracts, The Tech Contracts Handbook: Cloud Computing Agreements, Software Licenses, and Other IT Contracts, for Lawyers and Businesspeople, 2nd Ed.(ABA IP Section 2015). He’s a well-known speaker and author in the field of information technology agreements – and he provides training ...
http://www.firefiles.com/documents/SoftwareAssurance.pdf
Software Assurance is an annual subscription that includes: Technical Support, Maintenance and Software Upgrades. Support Fees Customer agrees to pay a fee of $299/year for each user license. Payment for each renewal term shall be due within thirty (30) days of the renewal date at the Vendor’s current price for a support agreement. Non ...
https://www.windriver.com/support/SupportTerms.pdf/
hardware environment; and (ii) the version of the Software for which Wind River has agreed to provide support and/or maintenance pursuant to a Quote or an Exhibit to the Software License Agreement. 1.15 “Update” means a modification, correction or addition to the Software or documentation, including updates and enhancements
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