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https://www.apc.com/us/en/faqs/FA176117/
Software Support Contract Cause: StruxureWare Data Center Expert appliances come with 2 years of factory hardware warranty and no software support. The Data Center Expert appliance and any additional device packs must be under active and complete software support in order to receive technical support and software upgrades.
https://www.gorspa.org/wp-content/uploads/2015/11/Hardware_Software_Support_Agreement.doc
Terms and Conditions Applicable to _____ Hardware and Software Support Agreement. I. Description of Maintenance - Hardware. A. During the contract period of maintenance, Dealer will maintain in good working order all equipment covered in Attachment A by this Agreement, in accordance with Dealer's service policies. Maintenance will include: 1.
https://www.proposalkit.com/htm/legal-contract-templates/computer-systems-hardware-contracts/computer-hardware-networking-contract.htm
The Computer Hardware and Networking Contract is an agreement for providing computer hardware support and services to your clients. This agreement is used for a variety of computer consulting services such as computer hardware networking, repair, LAN installation, support …
https://www.proposalkit.com/htm/legal-contract-templates/computer-systems-hardware-contracts/computer-support-contract.htm
The Computer Support Contract is an agreement for providing a variety of computer hardware support and services to your clients. This agreement is used for a variety of computer consulting services such as computer hardware repair, operating system management, support …
https://www.dell.com/learn/us/en/25/services/support-services-prosupport-client-software-support
Core operating system and software applications troubleshooting are provided with hardware purchased directly from Dell, whether for data center or end user. Core software support includes unlimited, toll-free phone-based troubleshooting support for core applications, operating systems and firmware for the duration of the support contract.
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