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https://www.unitrends.com/wp-content/uploads/Software-and-Hardware-Maintenance-and-Technical-Support-Agreement.pdf
Unitrends Software and Hardware Maintenance and Technical Support Agreement Last Updated: November 1, 2019 1.27. Technical Support (or Support): means the technical support services expressly specified in Sections 2, 3 and 4 of this Agreement to be provided on the Supported Software and Supported Hardware by Unitrends personnel or the
https://www.ibm.com/services/technology-support/hardware-software
Hardware and software support services from IBM can help you prevent and resolve issues quickly. Our integrated, around-the-clock hardware and software services are backed by IBM's product expertise, global support infrastructure, thousands of highly trained employees worldwide and Watson™ cognitive computing capabilities.
https://www.gartner.com/en/information-technology/glossary/hardware-maintenance-and-support-services
Hardware support also includes telephone technical troubleshooting and assistance for setup and all fee-based hardware warranty upgrades. Exclusive of parts bundled into maintenance contracts, sales of all parts used to repair high-tech equipment in carry-in, mail-in or per-incident on-site delivery models, or purchased by the internal staff to ...
https://www.imperva.com/services/technicalsupport
During that sixty (60) month period, all standard technical support services, including access to the Imperva Customer Support Portal, and to phone and email support, will be available to customers with valid Support contracts.End-of-Support date: For CounterBreach Software, the End-of-Support date will be be 12 months after the End-of-Life date.
https://www.valpo.edu/it/services/hardware-and-technical-services/
Tech Support is comprised of fulltime staff members and several student employees. Services offered range from desktop software installation, software troubleshooting, hardware troubleshooting, equipment upgrades / replacements, lab and classroom support, student network connectivity troubleshooting, and wireless access troubleshooting.
https://www.oracle.com/support/
Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.
https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
http://www.oracle.com/us/support/library/hardware-systems-support-policies-069182.pdf
hardware will be entitled to the technical support available in the country to which the hardware is relocated. If your contract provides for any onsite technical support services, you must provide a safe and healthful workspace for all Oracle resources performing technical support services at your site (e.g., a workspace that is
https://www.techopedia.com/definition/2645/computer-support
Computer support is the process of providing diagnostic, troubleshooting, maintenance and repair services to a computer or similar device. It allows end users to seek and receive specialized computer maintenance and management services, either locally from their home/office or remotely via the Internet. Computer support differs from technical ...
https://www.ibm.com/services/technology-support
Technology Support services and hardware and software IT support services for over 30,000 IBM and non-IBM devices. ... Technical Support Appliance. An automated asset discovery tool to build a library of all your devices and help improve discovery accuracy and speed... we're talking hours instead of months of manual effort. ...
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