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https://www.thinkhdi.com/about/press-room/2010/2010-06-11.aspx
Jun 11, 2010 · Colorado Springs, CO – June 11, 2010 – HDI, a global association for IT service and technical support professionals and the premier certification body for the industry, today announced two inaugural desktop support advisory groups: the HDI Desktop Support Advisory Board and the HDI Desktop Support Leadership Council.. Desktop support responsibilities include, but are not limited to, …
https://www.thinkhdi.com/education/courses/hdi-desktop-support-manager.aspx
The certification exam is based on the HDI Desktop Support Manager (HDI-DSM) Certification Standard and is delivered online through the HDI Learning Center. Each exam consists of 65 multiple choice questions and must be completed in 75 minutes. A minimum score of 80 percent is required to pass a certification exam, unless otherwise published.
https://www.globalknowledge.com/en-qa/courses/hdi/service_management/ism4220/
As a desktop support technician, you are an IT support professional who spends much of your day visiting customers at their workstations or home office, providing technical support to many desktop systems. In this HDI Desktop Support Technician course, you will learn about key support center processes and concepts to improve overall support ...
https://dfwhdi.org/officer-profiles/
She is responsible for a team of 11 which fully support all the desktops, laptops, mobile computing devices, cellular phones, printers, scanners, and any other peripheral in the City. Shannon has been highly involved with HDI for over 10 years, serving on the Leadership Council before becoming an officer for the past 4 years.
http://www.chicagolandhdi.com/officers/
Chapter Officers. President. ... Leadership Council. Jeff Michaels ... She is a certified as a Six Sigma Green Belt, ITIL Expert, HDI Support Center Manager, HDI Support Center Director as well as a Trainer and Trainer of Trainers. During Samantha’s tenure at Axciom, she has successfully integrated many new clients into Acxiom’s Service ...
https://www.edn.com/electronics-products/electronic-product-releases/other/4203478/UBM-TechWeb-s-HDI-Announces-New-Desktop-Support-Advisory-Board-Expanded-Offering-for-the-Desktop-Support-Community
UBM TechWeb's HDI Announces New Desktop Support Advisory Board, Expanded Offering for the Desktop Support Community
https://quizlet.com/79125449/hdi-desktop-support-technician-flash-cards/
Start studying HDI Desktop Support Technician. Learn vocabulary, terms, and more with flashcards, games, and other study tools.
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