Hdi Support Certificate

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Support Center Certification - HDI

    https://www.thinkhdi.com/certification/support-center-certification.aspx
    HDI Support Center Certification is the ultimate recognition for your support center's commitment to excellence, efficiency, and service quality. The process is simple: We do an on-site audit of your support center and if you meet the requirements, the certification is yours. If not, we’ll identify potential weak spots and help you get better.

Certification & Training

    https://www.thinkhdi.com/certification.aspx
    HDI Support Center Certification is an award that recognizes a support center's commitment to excellence, efficiency, and service quality based on the HDI Support Center Standard. The Standard was developed by the HDI International Certification Standards Committee which consists of more than 25 practitioners and experts from around the world.

HDI Support Center Analyst (HDI-SCA) - thinkhdi.com

    https://www.thinkhdi.com/education/courses/hdi-support-center-analyst-new-version.aspx
    The certification exam is based on the HDI Support Center Analyst (HDI-SCA) Certification Standard and is delivered online through the HDI Learning Center. Each exam consists of 65 multiple choice questions and must be completed in 75 minutes. A minimum score of 80 percent is required to pass a certification exam, unless otherwise published.

Help Desk Institute (HDI) Certification Guide: Overview ...

    https://www.businessnewsdaily.com/10751-help-desk-institute-certification-guide.html
    Jun 06, 2018 · HDI Desktop Support Manager (HDI-DSM): An HDI certification that focuses on desktop support, including support for laptops, notebooks, printers and other items for which an organization plans to...

HDI Support Center Analyst Certification Salary PayScale

    https://www.payscale.com/research/US/Certification=HDI_Support_Center_Analyst_Certification/Salary
    Dec 17, 2019 · HDI Support Center Analyst Certification - Salary - Get a free salary comparison based on job title, skills, experience and education. Accurate, …

How to Study for the HDI Certification Exam Career Trend

    https://careertrend.com/how-7733582-study-hdi-certification-exam.html
    The HDI certification examinations are a series of tests offered by HDI (formerly the Help Desk Institute), a company headquartered in Colorado Springs, Colorado. The tests are in the area of customer support and other related tasks, such as help desk support or support centers. HDI also provides training courses for customer support representatives.

HDI Certifications: Are they worth it? - Training ...

    https://community.spiceworks.com/topic/505406-hdi-certifications-are-they-worth-it
    Feb 08, 2018 · The certification exam is common sense for anyone with any knowledge of customer service, and it verifies what I consider to be one of my core competencies. I'm now an HDI Certified Support Center Analyst.



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